how do you rate on the 34 kpis for client relationships?

technology is an enhancement, not an alternative.

by gary bolinger
profit in disruption

in order to effectively engage with clients, the following are key ingredients of the relationship:

  1. trust
  2. quality communication
  3. ongoing valuable benefits to both persons and aiming for the classic win: win
  4. regular framing of the relationship.

more: the key that unlocks client advisory services | if you can’t explain it, no one will buy it | the three types of advisory services clients need today
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mutually agreed transparency, high-quality and considered communication, striving for two-way benefits and correctly framing the relationship will create the desired beneficial outcomes in that relationship. such terminology can appear lacking in empathy, but these factors translate into an improved business and personal relationship.