survey: only 19% of firms host email

the percentage keeps shrinking.

the accounting firm operations and technology survey

email is a core tool but that doesn’t mean firms want to be in charge of it. only 18.8% of accounting firms choose to operate their own mail servers internally. the option is most popular among extra-large firms (101+ employees) and medium firms (11-50), at 46.7% and 42% respectively.

bar chart

more: 52% of firms look outside for it support | firms battle disruptions in communications and workflows | pandemic changed work for 64% | pandemic? what pandemic? | m&a looms large for 30% of firms | today’s top 3 tech problems: security, client onboarding and workflow | today’s top 3 problems: staffing, workflow and tech
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