ten tips to help clients avoid scams | listicle

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the world seems to be suffering a plague of scams. every day there are multiple new attempts to rip people off, and digital communication is making it easier. and artificial intelligence is making it harder to detect.

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your clients need your help. warn them about these 10 general scams.

when possible, illustrate each with an example.

  1. beware of impersonation scams: remind clients that the irs never initiates contact via phone, email or text to request personal information or payment. scammers often pose as irs agents to intimidate victims.
  2. protect personal information: encourage clients to safeguard social security numbers, bank account details and other sensitive information, sharing it only with trusted parties. suggest they contact you when they are in doubt.
  3. recognize phishing attempts: warn clients about emails or messages that appear to be from legitimate organizations (e.g., the irs, a bank, an online store) but contain links or attachments designed to steal information. explain how sender addresses can look legitimate.
  4. avoid paying with gift cards or wire transfers: explain that legitimate organizations, including the irs, will never ask for payments via gift cards, cryptocurrency or wire transfers.
  5. verify unexpected refunds: advise clients to contact you if they receive an unexpected tax refund, as this can be a sign of fraudulent activity.
  6. monitor tax account activity: suggest clients create an online account with the irs to monitor their tax filings and payments for unauthorized activity. and suggest they change their passwords.
  7. be wary of “too good to be true” promises: caution clients against tax preparers or schemes that promise large refunds or encourage claiming false deductions or credits. encourage them to work with a tax preparer who has a permanent, long-term office with a physical address.
  8. use secure communication channels: stress the importance of using secure methods to transmit sensitive documents, such as encrypted email and secure portals. explain how to do this.
  9. stay updated on scams: recommend clients follow irs alerts. same goes for you! send the alerts to your clients (and potential clients).
  10. report suspected fraud immediately: instruct clients to report potential scams to the irs using the “report phishing” or “tax fraud reporting” tools available on the irs website. or have them report to you so you can report it.

present these tips with an email blast, in a newsletter, on a podcast, in a radio interview or any other presentation to the public. and keep everyone updated on the latest scams. ask them to inform you when they spot a scam attempt. people need to know, and their accountant is the person they can trust. they will appreciate it, and of course it’s a good way to stay in touch with clients and reach out to potential clients.