looking for a growth industry? how’s voip sound?

expansion through the downturn.

industry research firm ibisworld identifies the top 10 fastest growing industries from 2000 to 2016.

 

“after compiling the list of fastest growing industries, there were some apparent trends,” explained ibisworld senior analyst casey thormahlen. “each industry on the list experienced growth as a result of one or more of four drivers: internet growth, environmental issues, cost cutting and evolving technology.”

1. internet growth

it is no surprise that voice over internet protocol (voip), e-commerce and online auctions, and internet publishing and broadcasting top the list. each is being supported by the increasing popularity of the internet for communication and business transactions. read more →

we’re all small firms now

how big is a small firm? aicpa says $25 million.

source: aicpa, 2009 data

new market intelligence has surfaced as the result of a small row between the aicpa and the u.s. small business administration, suggesting the idea of a mid-sized firm may be a wishful notion. according to aicpa calculations, big four firms control about half the revenue and half the jobs, and most of the rest of the industry should be classified as small business.

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how to measure client satisfaction

jean caragher
jean caragher

almost any system will do. but you need a system.

by jean caragher
capstone marketing

the seven keys to successful cpa firm management research indicates that the majority of cpa firms have no client-satisfaction program at all. while any system will do, you need a system in place whether it includes face-to-face interviews, written surveys, online surveys or focus groups.

burr & forman llp a law firm with offices in five southeastern states averages two client interviews per month with the aim of meeting with their top 50 clients once every two years.

the goals of the interviews are: read more →

can you really change a partner?

august aquila
august aquila

take a lesson in change management from weight watchers.

by august aquila
aquilaadvisors.com

david maister in “strategy and the fat smoker” notes that there are two elements needed in order for us to change. the first is a willingness to do it. the second is determination. but alas, we know the path to hell is paved with good intentions.

available at amazon

there are a multitude of platitudes about change. but unless we change we don’t grow and the skills that got us to where we are, won’t get us to the next level. none of us can achieve more unless we become more. if i fail to change, i will not produce different or better results, but only the same thing. this is extremely dangerous because the world around us – our clients, our employees, the market place continue to change.

take a quick acid test. what do you know today that you did not know five years ago? ten years ago? if your list is short, you haven’t changed much. if your list is long, congratulations! the longer the list, the better.

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11 clues your clients are losers

sevenkeys cpa research shows that the best firms are three times more likely than laggards to fire clients. via accountingweb firing clients is an effective way to manage growth and profitability. clients should be evaluated on a variety of criteria … continued

succession planning: what’s your excuse?

are you scaring away the next generation of owners?

via accountingtoday

you know it’s important. so why do only 35 percent of multi-owner firms and 9 percent of sole proprietors have written succession plans in place?

robert fligel

“most firms don’t have any plan,” robert fligel, president of rf resources tells accounting today. “even to do a memo would be a major accomplishment… it’s human nature; we don’t want to deal with mortality because it’s a very daunting thing. but there’s a fantastic sense of relief when you do these things. and you should think about your clients – you don’t want to leave them in a lurch.”

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cpa firms hit new headcount high-water mark

shaking off the recession with a good busy season.

cpa offices, all employees, in thousands. march 2011

apparently driven by an improved busy season, cpa firms added 4,800 jobs in march, the latest month available, bringing the total workforce to 423,100. the figures are not seasonally adjusted.

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cpas surge into wealth management

the rise of the accountant-adviser.

via smart money

a growing number of cpas are refashioning themselves as more well-rounded financial advisers.

some 5,000 cpas now boast a “personal financial specialist” credential, up 28% since 2008, and another 7,650 accountants are now certified as financial planners by the certified financial planner board of standards.

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