here’s what you’re looking for: marc rosenberg

client service opportunities

the top 20 reasons clients love their cpa firms

by marc rosenberg
how cpa firms work

the cpa’s training is geared to identifying problems that clients are experiencing and giving recommendations for improving the company.   this leads to producing what is known as the “oh wow” feeling from a client.  efforts to super-please clients are what it takes to satisfy clients’ needs, retain them year after year and get them to make unsolicited referrals of other companies.

here are 20 things that cpas do that their clients rave about: read more →

management

what makes a top 100 firm?

six guesses. only one right answer.

by marc rosenberg
the rosenberg survey

of the 45,000 cpa firms in the u.s., an elite group of these firms, referred to as the top 100 (in terms of annual revenues), is publicized by several media groups. what do they have in common? what are they doing right? read more →

management

the top eight ways firms are improving profits today

and 12 elements essential for success.

by marc rosenberg
rosenberg map survey

there are many ways to improve profitability in most cpa firms.  but there are only four, time and time again, that have the highest impact:

  1. drive top-line revenues and stop worrying about expenses.  increased revenues drop directly to the bottom line, whereas costs in a cpa firm are mostly fixed and difficult to trim back. read more →