charles h. green says: put your customers’ interests first and watch your sales increase. people want to buy from those they trust. the best way to be trusted by your customers is simply to be worthy of their trust. be … continued
signed into law by president obama on march 18, the hire act has the potential to be a direct boost to a business’ bottom line because it will both help employers and at the same time encourage job creation. by … continued
how to find new success by shifting your firm’s focus from service-centric silos to client-centric goal-setting. by rick telberg most accounting firms believe they provide pretty good client service. and most of them are probably right. but there are other firms … continued
local accounting firm redefines “r&d” for client retention and business development. how to keep clients happy and build your business. by rick telberg at most companies, “r&d” means “research and development.” but at dugan & lopatka cpas in wheaton, ill., every … continued
if you ask your clients, you might be surprised. how do accountants define success? join the survey, get the results. accountants often define success in terms of revenue, net income, or maybe client service. but the enterprise council on small … continued