client service opportunities

clients want to pay you more (really!)

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new research shows opportunities to boost revenues by up to 31%.

what clients want: adding strategic advisory services to your tax prep and payroll bundle could increase fee income by more than 48 percent. (cpa.com)

by 卡塔尔世界杯常规比赛时间

as cpas know better than anyone, these are turbulent times. whatever the situation was, it just changed. cpas know because they are at the center of it all — the calm, analytic eye at the center of hurricane upheaval.

more in covid trends in surveys & research: the forecast: partly gloomy, chance of doom | busy season benchmarks in free fall | say hello to the new 24-month busy season | covid drives new m&a trends | re-thinking today’s firm with five global leaders | the no. 1 reason accountants fail to build advisory practices

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

so consider for a moment the desperation of the businesses that are or could be your clients. they are suffering:

  • the financial and logistical onslaught of the pandemic,
  • the ever-evolving rules on taxation,
  • the constant change in compliance,
  • the lack of time for issues not within their core business (accounting, for example),
  • the problems and insecurities of their own clients and customers, and
  • concerns about the future.

in other words, clients have more important things to do than keep track of financial matters.

and they’re willing to pay for the freedom to stick to their core business.

the trick…

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the no. 1 reason accountants fail to build advisory practices

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shift your mindset for covid-era client services. stop thinking about selling and start thinking about helping.

by ty hendrickson

what is the number one reason that accountants get stuck providing transactional services?

mindset.

now, i’m not one of those gurus that preaches mindset and how if you want something in your life, all you have to do is visualize it. that’s not the mindset i’m talking about here. i’m talking about the mentality that accountants “feel bad” for charging someone for their expertise and advice.

more: the real problems created in a remote workforce |  can you really grow without adding clients? | 4 reasons to welcome rejection |

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

while this is not a new problem, it has bubbled to the surface amidst the covid-19 crisis. in the vast majority of my conversations with firm owners recently, i hear the same line over and over again, “i’ve spent so much time talking to my clients about loans and explaining their options that i’ve hardly gotten any tax work completed. now, i have to charge them $1,000 for those conversations, and i just don’t feel like i can do that because i know the financial situation they are in right now. i feel bad.”

what?!?!

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when time-based pricing works

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time is money : clock hands on $100 billswhat is most fair?

by ed mendlowitz
call me before you do anything: the art of accounting

back in 1980, i got a pretty large client and quoted a fixed annual fee to start, which would cover the routine regular work.

more: the clients that got away | cross-selling beyond your comfort zone | a test of concentration | value pricing in uncharted waters | i am an accountant because of clients like stanley | advising cheapskates | getting bonuses from clients
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

after about three months i was asked to suggest some methods of compensating highly paid managers and to present them at a meeting in two weeks. i put together a memo with a few suggestions. when i showed up for the meeting, there were four other “groups” who were given the same assignment. one was the client’s law firm, one was the personal accountant for the client’s lady friend (who later became his wife), another was an insurance agent and one was an employee benefit plan specialist.
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the seven simple steps to thrive in the covid crisis

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//www.g005e.com/2020/07/21/thriving-during-the-covid-19-crisis-and-beyond/leveraging the relationships you already have. step 1: make a list.

by anthony glomski and russ alan prince
your $5 million high-net-worth practice

the covid-19 crisis has put a lot of financial pressure on many businesses, including many accounting firms. at the same time, a percentage of professionals, such as accountants, lawyers, and wealth managers, are strategically taking action to deal with the economic pressures.

see also: the three new business models delivering significant profits for accounting firms | the 5 meetings of the (true) wealth management process | collaborative wealth management: defining the framework | protect your clients’ assets | even entrepreneurs must diversify | when clients cash out: four smart financial moves |

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

the result is that they are doing well as the crisis progresses and are smartly positioned to do exceptionally well as the crisis abates.

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