client service opportunities
growing with a client
responsiveness benefits both of you.
by ed mendlowitz
call me before you do anything: the art of accounting
i’ve told the story of how we were hired to prepare corporate tax returns at a much higher fee than the client said they wanted to pay. this client grew to become our largest client. here is how it happened.
more: my first thought is to never turn down business | i lost a client to an accounting firm with cheaper fees | how i saved a business | the staffer who was too smart
exclusively for pro members. log in here or 2022世界杯足球排名 today.
we completed the initial work earlier than the deadline, raising the confidence level with us. we were then asked to bid on a system evaluation of a small retail chain they owned and were thinking of expanding. this was also a fixed fee. next came an audit of their employee benefit plan, then some pricing consulting, and a flow of continuous phone calls with tax and accounting questions and eventually an audit of their company.
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the 5 meetings of the (true) wealth management process
why each is necessary.
by anthony glomski
as discussed in collaborative wealth management: defining the framework, it’s in vogue for financial services workers to call themselves wealth managers or wealth advisors. but, research shows that only a small fraction of these workers really provide clients with a complete and consultative approach to managing their complex financial lives.
more: protect your clients’ assets | even entrepreneurs must diversify | when clients cash out: four smart financial moves
exclusively for pro members. log in here or 2022世界杯足球排名 today.
regardless of which acronym(s) you have on your business card after “cpa,” one way to assure clients and prospective clients that you’re a true wealth manager is to have a carefully defined wealth management process in place.
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my first thought is to never turn down business
someone else could do it, but why?
by ed mendlowitz
call me before you do anything: the art of accounting
one of my partners once was asked to recommend an accountant who could do corporate tax returns for a very large company.
more: i lost a client to an accounting firm with cheaper fees | getting a referral from an adversary | start with the cash | why a break-even analysis matters | how i owned a printing company and restaurant | am i happy? | my boss hated the client | fired from my first job | staffers need to speak up with clients | bored by cpe? you’re missing out! | clients buy solutions, not hours
exclusively for pro members. log in here or 2022世界杯足球排名 today.
he was told it would take about 20 days and the fixed fee was an amount that was about a third of our normal rates. my partner was going to refer a cpa who sublet from us who seemed to have the time and he asked me if i thought the accountant could do it.
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ready to be a virtual cfo?
solid technology is just one key.
by jody grunden
you may have heard about virtual cfo services. it’s a concept that’s been around for a while now that allows cpas and accounting firms to offer cfo services to smaller businesses that may not yet be able to afford a full-time cfo.
more: the only three metrics you need to measure staffers
exclusively for pro members. log in here or 2022世界杯足球排名 today.
what is a virtual cfo?
virtual cfo (or vcfo for short) stands for virtual chief financial officer. a vcfo provides outsourced accounting services at a high level for businesses.
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