the value of firm procedures manuals

scrambled thoughts enter man's head, straightened ones come outwhere does the most potential benefit lie?

by roman h. kepczyk

every firm has accountants who are 10 percent, 20 percent or even 50 percent more productive in their departments than other personnel because they have simply “figured it out.”

more: teach your clients to send info digitally | why you want a digital tax workflow system | why digital communications matter | the right tech tools for covid work-from-home | it’s 10 p.m. do you know where your backups are? | the best scanners to buy today
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unfortunately, when these people leave the firm, their unique knowledge of specific processes and shortcuts goes with them. it is the responsibility of firms to capture these individuals’ best practices so that that specific knowledge can be shared and accessed by all firm members both now and in the future. this can be accomplished by making a concerted effort to develop a best practices manual within each department.
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granting unconventional request pays off

car driving on road on pillars through swiss mountainsproof that systems work.

by ed mendlowitz
call me before you do anything: the art of accounting

one time, one of my young and very bright staff people asked me in the beginning of june if he could take off the months of july and august so he could travel by car throughout the united states. after asking him to repeat this three times, i gulped and told him he could.

more: why annual staff evaluations fall short | 10 ways to stay in control | advice to new accountants | clients don’t lose sleep for overpaying taxes | when time-based pricing works | how auditing is like a pirouette | ¿que es bookkeeping? | testifying before congress
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i figured that if i did not tell him he could, he would simply give notice and quit. i also figured that if he returned in september and applied for a job, i would rehire him. i also realized that we have women taking off at least two months at a time to have babies and nothing terrible happens. the world (as defined by my small accounting firm) survives and moves forward.
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you like being remote, but what about your clients?

businesswoman with headache at laptop2020 shed new light on diversity.

by tamera loerzel

wow, we have learned so much from this pandemic. the toll of the illness, deaths and impact to our medical providers and so many more has been staggering; there are lasting lessons and change that can benefit us all.

more: advisory services: real commitment or just talk? | covid-19 shakes up m&a activity | we’re in the fast lane… can your partners keep up? | 2021: you’ll never see ‘normal’ again | survey: we adapted to remote work … now what? | survey: 2020’s disruptions are only the beginning | covid brought us more and better client communication
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obviously, one of the most significant changes firms made is the swift move to remote back in march. this move to remote can be a competitive advantage for firms that truly embrace it now and aren’t waiting (or hoping) to “go back” to how it was.
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the wrong way to look for staff

classified ad for an accountantconsider why the person is leaving.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: please explain why you told me this ad was off base.

more: how to get the most from cpe | how improv can help accountants | four tips for new partners | an alternative to pro bono | 14 better uses for timesheet data | 9 must-haves for firm growth | 5 ways to build teamwork
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answer: the ad was placed in a local newspaper by a small cpa firm looking to hire someone with two years of experience. this firm obviously does quality work since they do audits.
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become a thought leader

the pros and cons of curation vs. creation.

by anthony glomski and russ alan prince
your $5-million high-net-worth practice

becoming a thought leader is one of the most effective ways to effectively position you and your practice to the ultrawealthy and the other professionals who serve them. think of it as complementing and augmenting the powerful relationships you are building using the everyone wins process.

more: personal wealth creation can be coached | covid-19 brings high-net-worth opportunities | product-neutral or product-inclusive? | what the wealthy want | the essential process for building a high-net-worth practice | 4 components of a high-net-worth practice | the coming boom in tax services for the super-rich
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while there are different ways people define a thought leader, the following captures the actions and outcomes of becoming a thought leader:
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