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21 ways to adjust your practice in 2021

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calendar pages turning2020 is over. now what?

by hitendra patil
the definitive success guide to client accounting services

did you feel the distinct feeling of one year ending and the next year starting? not from the calendar change point of view, but that psychological feeling that you generally get when a year is over? if not, don’t worry; you may not be alone.

more: how to communicate the value of cas | how to become an outsourced/virtual cfo | the services that cas clients want | six reasons cas is king | how to develop the cas mindset
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it is natural to feel that the 2020 experience will continue, at least for some time in 2021. it is not unusual if you feel uncertain for now. it is okay to think that you cannot estimate when things will start turning around for the better.
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cas is, first, a communication challenge

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businessman explaining something on laptop to another manare your clients happy? have you told your staff?

by hitendra patil
accountaneur: the entrepreneurial accountant

unless you become the “cas champion” or make someone accountable to be one, your cas practice will not take off the starting blocks.

more: 21 ways to adjust your practice in 2021 | how to communicate the value of cas | don’t wear a mask | the 8-step method for launching client accounting services | what cas is … and is not
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

and the single biggest initial challenge for the cas champ is how to communicate the value of cas to the firm’s future fortune to every stakeholder – be it partners, staff, clients or prospects. for this post, i will assume that your cas champ absolutely “gets it.”
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11 steps for handling client complaints

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they might come to you unhappy, but they don’t have to leave that way.

by jassen bowman

unhappy clients are a part of doing business. while we strive to deliver the absolute best customer service, provide excellent value in our services and run a first-class operation, it’s simply impossible to please everybody.

more: what you tell yourself matters | use checklists to get new tax clients what your tax resolution staff must do | are you quitting on leads too soon? | grow faster, be more efficient
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the key to properly and professionally addressing client complaints is to not be overtly defensive. adopting a defensive attitude usually just inflames the situation.
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it’s all right to enjoy success

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boy hugging ponyhow is perception changing your experiences?

by bill reeb

your perception of what you expect will actually shape what you experience. let’s consider a few common perspective variations like “scarcity versus abundance,” “one right answer versus many right answers,” “opportunity versus threats,” “easy versus struggle,” “success versus failure,” “happiness versus sadness” just to name a few.

more: make worry work for you | don’t let time pass without … | is your sense of duty misplaced? | are you sure you’re in the wrong place? | how are you programming your mind? | how to stay in the present | stop ignoring opportunities right in front of you
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

with each of these, there is a continuum between one extreme and the other, and depending on where your outlook falls on that continuum, your perspective – that filter – will shape the way you interpret every experience.
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