the position of firm administrator or coo is quickly gaining in importance, and just as quickly evolving.
according to marc rosenberg, author of “cpa firm management and governance: the managing partner’s guide to running a cpa firm like a business,” there are at least ten duties that are both critically important to the firm and that define the job of the coo.
they are:
by august j. aquila
author of “leadership at its strongest”
everyone knows that partner unity is one of the keys for success. and we know the benefits of having greater partner unity than the next firm – better client service, less employee turnover, superior profitability.
the problem that many firms face is this: they don’t know how to create partner unity.
this article shows you:
by bruce w. marcus professional services marketing 3.0 while some firms have explored the idea of client service groups, and leading thinkers like patrick mckenna have been training firms in the concept for several years, few firms have developed the … continued
10 important factors to be taken into consideration.
by marc rosenberg
author of “cpa firm management and governance.”
the main categories of information for internal communications and management. by bruce w. marcus professional services marketing 3.0 while the substance of information varies from firm to firm, there are 10 categories that cannot go unconsidered: