6 secrets to getting great testimonials

businesswoman being applauded by peersspread the word about your successes.

by michael rozbruch, cpa
the irs audit notice checklist

when marketing your services, obviously credibility is critical to your success. this includes number of years in business, number of clients served, etc.

more: 9 secrets to getting irs penalties removed | social media’s place in your marketing strategy | kpis that accounting firms don’t measure but should | 10 tips for maximizing referrals
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however, “believability” is even more important than “credibility.” the facts about your business, proprietary systems/methods, and cases resolved, years in business and so on are important, but not nearly as persuasive as what clients have to say about their real-life experiences with you, benefits realized and skepticism erased.
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kpis that accounting firms don’t measure but should

kpi business management with key performance indicator presented by businessmanplus 6 to help spot warning signs.

by michael rozbruch, cpa
the irs audit notice checklist

successful solo and small firm owners know their kpis like the back of their hand. they realize that the key to generating healthy profit margins, cash flow and to thrive is to “know thy numbers.”

more: 10 tips for maximizing referrals
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most business owners only need to keep track of a few key indicators – which measure the performance of their marketing and sales efforts – to ensure that their firms are prosperous, growing and on the right track.

keep reading for the most important ones:
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10 tips for maximizing referrals

it doesn’t happen by accident.

by michael rozbruch, cpa
the irs audit notice checklist

if you’re like most people, it’s only when customer service dramatically impresses or exceeds your expectations that you begin to create word-of-mouth advertising and referrals.

conversely, service has to be really bad before you starting warning people to avoid a company at all costs. the thing is, often it only takes one or two “little touches” to create exceptional service.

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