bissett bullet: complacency breeds failure

today’s bissett bullet: low client attrition rates are not necessarily a barometer of great service.
by martin bissett

by martin bissett
the irs comes in second, says the aicpa pcps.

via aicpa
finding qualified staff is the top issue for all categories of accounting firms except sole practitioners, according to a biennial survey by the american institute of cpas’ firm practice management section.

beware: malicious apps could smuggle in dangerous code masquerading as regular files.
by rick richardson
technology this week
a recent bleeping computer report claims that microsoft has discovered a severe security flaw that might impact many android apps. this vulnerability, dubbed “dirty stream,” poses a significant risk because it might allow someone to take control of apps and steal essential user data.
the ability for malicious android apps to change and abuse android’s content provider system is at the core of the dirty stream vulnerability. usually, this technology enables safe data transfer between several apps on a device. it incorporates security measures such as stringent data isolation, applying rights linked to certain uris (uniform resource identifiers), and careful file path validation to prevent unwanted access.

calling the right plays means understanding your clients and their goals, as well as their weaknesses.
by jody padar
radical pricing – by the radical cpa
it’s up to you to recognize the client persona most suited for your firm, but you’ll want to start by defining your customers’ needs. so, what do people really want, and how can you figure it out?
certainly, you can engage in expensive research, from questionnaires to focus groups. but, in reality, most of the clues you need will come from your knowledge of the people you work with within that group.
read more →

ai pcs are clearly the future, but are they ready for early adoption? check out the pros and cons first.
by rick richardson
technology this week
ai pcs’ increased power and efficiency are poised to change computing. is the computer you’re considering an ai pc, though? we’ll examine their unique characteristics and whether upgrading to these cutting-edge devices makes sense.
how does it work? an ai pc is a powerful device built specifically to tackle artificial intelligence (ai) tasks easily. it’s not your typical computer. the device processes everything in-house, eliminating the requirement for cloud data processing.