staffing & recruiting

you should be eager for this feedback, not dreading it.

by steven e. sacks

have you ever conducted a job satisfaction survey of your firm’s staff?

more: managing difficult personalities in the workplace | knowledge maintenance: gaining employee buy-in | how does your firm leverage its talent? | the lost art of the interview | the 5 keys to success in accounting careers | the holy grail: finding the right talent | the power of ‘real influence’ | stop wasting time in useless meetings | is your firm’s culture a magnet? | outsourcing the c-suite
exclusively for pro members. log in here or 2022世界杯足球排名 today.

every so often you should conduct a survey that asks anything ranging from clarity of purpose and level of commitment to flexibility and advancement. it costs nothing to do but will yield important anecdotal data to be addressed by senior leadership. you may find that staff wants more input on developing business or increased exposure to clients and customers.
read more →

5 “usual suspects” and how to manage them.

by steven e. sacks

let’s admit it: not everyone in a cpa firm can be your cup of tea. this is because of the different experiences your co-workers have, their cultural differences, biases, personal agendas and of course, diverse personalities.

more: knowledge maintenance: gaining employee buy-in | why knowledge maintenance is key | retention starts with the hiring interview | the new way to handle exit interviews | who’ll quit next? | strengthen your firm’s screening practices | smart trust in the workplace | what aspiring accountants need to know | improve job satisfaction or it’ll cost your firm
exclusively for pro members. log in here or 2022世界杯足球排名 today.

and the challenges faced by these differences are not limited to senior leadership or those who function in a supervisory role. what types are the usual suspects?
read more →

they’re going to leave. pick their brains first.

by steven e. sacks

i’ve discussed the importance of collecting and storing institutional knowledge in the event of employee illness, resignation, relocation and acquisition. not to be overlooked is to have the support of your employees to make this endeavor successful.

more: why knowledge maintenance is key | set your staff on the right course | how motivation is like bathing | be a talent magnet | make crap a badge of honor | the job interview: a make or break proposition | 10 elements to balancing shareholders’ needs
exclusively for pro members. log in here or 2022世界杯足球排名 today.

employees will want to know how it will personally benefit them, because after all, this is another function you have assigned them. you need a deft touch in explaining that documenting their experience and knowledge is not a “chore,” it is an integral component for preventing disruptions to operations during times of change – both anticipated and unanticipated.
read more →