do flexible hours help or hurt us?

man sitting on mountain and searching for mobile signaltaking time off remains a challenge.

by jennifer wilson
on staffing

for better or worse, we can now work anywhere. there’s nowhere our employers and clients can’t reach us. and there’s nowhere we can’t reach our employers and clients.

more on staffing: why flexibility for staff works (and how) | the 12 reasons your staff hates your firm | 8 keys to keeping staff engaged | how to create a talent management strategy | what happened to the relevancy of the cpa profession? | staffing: what cpa firms are learning the hard way
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

some of us like this arrangement. some of us don’t. all things considered, are flexible hours helping or hurting us?
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survey: 97% of leading firms now offer flexible work arrangements

senior businessman mentoring two younger workersbut only 83% provide the tech to do it well.

by jennifer wilson
on staffing

what is work flexibility?

more on staffing: the 12 reasons your staff hates your firm | 8 keys to keeping staff engaged | how to create a talent management strategy | what happened to the relevancy of the cpa profession? | staffing: what cpa firms are learning the hard way
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

at convergence coaching we use the terms “anytime, anywhere work” and “work flexibility” very similarly. both refer to increased flexibility around one’s work schedule and the place where work is done, while simultaneously meeting the needs of clients and staff and the goals of the firm.

convergencecoaching’s anytime, anywhere survey

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the 12 reasons your staff hates your firm

bonus worksheet: calculating the high cost of turnover.

by marc rosenberg
on staffing

let’s examine the state of cpa firm professional staff turnover.

chart on staff retention
staff turnover rates, annualized, by firm size. source: rosenberg map survey at store.www.g005e.com

more on staffing: 8 keys to keeping staff engaged | how to create a talent management strategy | what happened to the relevancy of the cpa profession? | staffing: what cpa firms are learning the hard way
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

the high cost of turnover

much has been written about the high cost of turnover. almost all estimates range from 1 to 1.5 times an employee’s annual compensation.
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are you an ostrich or a giraffe?

ostrich and giraffeare you an ostrich or a giraffe?

by lee eisenstaedt
leading with courage academy

there are leaders of cpa firms who think everything is right with the world, from their client relationships to their people.

how do they know for sure? well, they don’t. there’s been no study or feedback or hard data to go on.  based on their years of experience, they just know…somehow.   it’s the rare ones who have conducted a client survey to uncover festering problems they are unaware of. however, many choose to close themselves off from the truth and continue to operate in the same fashion as if nothing were happening.

then there are those firm leaders who have a clear view of what is working well and what is in dire need of improvement. this type of leader understands that if left unaddressed the urgent problems will remain and, in all likelihood, result in operational breakdowns.  this may involve serious costs to the firm.

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8 keys to keeping staff engaged

talent management modelplus 3 steps each on leveraging and retaining talent.

by marc rosenberg
on staffing

we used to think the primary driver of staff productivity and retention was job satisfaction. but more important is employee engagement where staff think: “i get to go to work today,” instead of, “i have to go to work today.”

more on staffing: how to create a talent management strategy | what happened to the relevancy of the cpa profession? | staffing: what cpa firms are learning the hard way
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

while satisfaction is important, an engaged employee is more productive, produces higher-quality work and is less likely to leave your firm. equally important, engaged staff create engaged clients. these clients spend more money with you by purchasing more services your firm has to offer.
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