going digital: how to train a client

businesswoman at desktop computer

using passwords, encryption and portals.

by roman h. kepczyk
quantum of paperless

one of the most critical steps in transitioning a firm to a paperless environment is capturing information in a digital format at its root source as that information enters the firm.

more on tech spending: hit ‘delete,’ but only when it’s time | smart firms don’t happen by accident | bandwidth: how much? | are you ready for office 365? | server vs. cloud

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at the base level, this means having clients provide you information in a digital format, which can be done via email, digital fax or through a portal rather than with a physical document. while email is currently the most prevalent tool utilized by clients, it is anticipated the security concerns will help clients transition toward portals.
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front-end scanning hits the mainstream

a person electronically scanning a documentas firms evolve away from paper-based workflows.

by roman h. kepczyk
quantum of paperless

for the next few years it is anticipated that accounting firm clients will deliver the majority of their organizers and supporting tax documents to the firm in a physical format. to utilize this information in a paperless environment, it must be effectively scanned and managed at the lowest possible cost.

more on tech spending: workflow systems make tax season less tedious | hit ‘delete,’ but only when it’s time | unified messaging offers benefits | remote access: giving workers what they want | why use windows 10? | desktops vs. laptops | right to the root, or why scanners rule | size matters: in desktop monitors

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early paperless adopters scanned the tax return and the supporting documents at the back end of the process when a return was complete. this is still usually the first step when firms transition from a completely manual environment. by doing back-end scanning first, the firm can get used to working with digital files and naming conventions, prior to forcing changes in the preparation and review processes, which can then be transitioned to front-end scanning.
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survey results: tax software satisfaction ratings

four software companies control more than 90 percent of the tax prep business. but which one has the biggest fans?

by 卡塔尔世界杯常规比赛时间 research

for a more in-depth report, we recommend the tax software report: comparative intelligence for data-driven decision-making.

with only four companies already controlling 90 percent of the professional tax preparation software market, the competition is intense. to be sure, some 9 in 10 accountants can be counted on to renew year after year, giving vendors barely single-digit year-over-year percentage increases in organic revenue growth.

but with the advent of the cloud, evolving client needs, workflow innovations, and an uncertain outlook for a major tax code overhaul, this year could present a singular set of choices for tax professionals – and fresh opportunities for vendors.

four companies dominate the cpa tax software market:

  1. thomson, with ultratax and gosystem;
  2. cch, with prosystem, axcess tax, and atx;
  3. intuit, with lacerte, proseries and turbotax; and
  4. drake

in the rest of this report, based on a survey by the aicpa of its members, we provide additional detail on:

  • tax prep software market share
    • — overall
    • — small firms
    • — mid-size firms
  • likes and dislikes
  • product switching
  • best for a new practice
  • training, technology, and support

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workflow systems make tax season less tedious

man holding a document in each handthere are options for with and without document management systems.

by roman h. kepczyk
quantum of paperless

the most important aspect of transitioning the firm’s tax process to a digital environment is managing electronic files that are no longer physically viewable in assorted stacks around the office.

more on tech spending: don’t just store documents, manage them | which wireless depends on location | stay on top of software updates | update your backup | right to the root, or why scanners rule

this requires a digital tax workflow system that lets everyone know the status of every return and easily connects that person to digital copies of the return and the source documents.
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