think of it as an upward spiral.
by martin bissett
passport to partnership
unhappy and difficult clients help our firms to improve our client management skills and present opportunities to refine our leadership skills.
more:perception is reality, client version|your website promises. do you deliver?|five reasons firms don’t thrive|four biz dev tasks to start the new year|what the next generation of practice leaders faces|nine points to check before hello|why clients struggle with growth|nine biz-dev metrics for making partner
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it is tough for us to build a successful firm without difficult clients or internal personnel issues in order to provide learning experiences for us to build a robust and commercially successful infrastructure.