卡塔尔世界杯常规比赛时间 research

sage north america ceo pascal houillon: how the cloud changes everything [video]

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sage north america ceo pascal houillon explains his vision of the cloud: a mechanism for connecting all data, from all sources – banks, suppliers, clients – and making all business information available at all times for better, faster transactions and decisions.

complete sage summit coverage and analysis:

for more highlights with houillon, click the read more button below (pro user exclusive).

in the full video, houillon addresses:

sage’s main message for channel partners. (a message that many have not wanted to hear.)
how the business model for accountants and channel partners is shifting rapidly.
what accountants and channel partners need to do to get started on the shift to a new business model.
why the market – customers – not necessarily economics or technology is forcing change on software vendors and consultants.
when is the right time to suggest to a small business client that they should move to subscription pricing.
how sage’s resellers need to evolve in order to remain an asset to the company.
and what happens if they don’t.
sage’s opportunity globally when two in three customers are already falling behind in their upgrade schedule.

outlook & analysis

john shaver: business transformation militant [video]

this is the kind of accountant that sage software is banking on.

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complete sage summit coverage and analysis:

leadership

what it means to be a partner

11 tests to measure the health of your firm’s partner group.

what successful managing partners do cvr — click for download

by robert j. lees and august j. aquila
new research report, instant download: leadership at its best: what successful managing partners do (pdf, 17 pages)

partners are the culture in a professional service firm – what they believe, what they reward, what they do and how they do it determines what and how things get done. but, one of the problems we consistently hear about is the lack of clarity in what being a partner means. and, in the absence of clarity the partners typically fill the gap by doing what they think it means, with all of the differences of thought and behavior that inevitably brings. it’s these differences in behavior that result in firms failing to maximize their potential.

so, how do firms overcome this lack of clarity and ensure the partner group set the right example and consistently deliver the performance the firm needs to be successful?

in our over twenty years working with professional service firms, we have seen many attempts to provide greater clarity from sophisticated competency frameworks through balanced scorecards to highly personalized objective-based compensation systems. the problem is that none of them (or even all of them together) ever works well enough without the critical link between partner behavior and what the firm is trying to achieve and what the partners have to do to deliver it. only when that overt linkage exists and becomes part of every partner’s dna do any other initiatives have a chance of working.

client service opportunities

the powerful mega-trends behind the upheaval at sage software

sage’s one-brand cloud strategy is built on a tidal wave of change.

sage na ceo pascal houillon addresses 3,500 attendees at sage summit 2012

by rick telberg

it would be an understatement to say that the accounting software mavens arriving for the 2012 sage software convention were in a skeptical mood. at last year’s meeting, they were told that some of the products they know and support (and sometimes love) — like mas 90, peachtree, and accpac — are disappearing under a single sage label.

it was a long time in coming. the company, with roots in the 1990’s in state of the art and best, was built through almost helter-skelter acquisitions without merging and consolidating brands, nor even marketing departments, r&d efforts and support departments.

complete sage summit coverage and analysis:

now all that is changing. and it’s about the cloud, subscription pricing and a wrenching transformation to a new business model. the question for sage’s resellers: can sage deliver? the question for sage’s accountant partners: can they keep up?

growth strategies

7 tips to keep the clients you have

new revenue may be closer than you think.

by sandi smith cpa
accountant’s accelerator

it’s far less expensive to keep your existing clients happy than it is to find new clients, especially since the trust factor between people is at an all-time low. so you might want to think about re-directing a portion of your marketing attention on your existing client base instead of networking for new clients.

i’ve met a lot of business owners who have trouble getting their employees to sell while they’re on site, and i’ve also heard from some customers who’ve remarked that their vendors don’t stay in touch with them. so here are some tips to mine the pot of gold that lies right before you: your current clients who already trust you and are eager to hear about new solutions that will ease their pain and problems.

change your attitude about staying in touch with your client.you might feel like you don’t want to “bother” your client, but i bet your client would be delighted to get a phone call out of the blue, especially if you have an idea that will save them time or money. they already trust you, so find out how you can help them even more than you already are. read more →

outlook & analysis

“the cloud is real”

rick telberg of 卡塔尔世界杯常规比赛时间 talks to intacct about tech trends.

in a briefing with intacct accounting software, rick telberg, president and ceo of 卡塔尔世界杯常规比赛时间, asserts “the cloud is here and it’s real and everyone has to get on board.”

outlook & analysis

another bad accountant joke

http://baystreetgroup.com/store/instant-classic-the-accountants-bad-joke-book/ — order here

q. why do accountants make good lovers?

a. they’re great with figures.

outlook & analysis

the keys to success for compensation committees

why firms need comp committees and how some of them do it right.

by marc rosenberg, cpa
author of how to operate a compensation committee

cpa firms are increasingly turning to the use of formal compensation committees for a number of reasons. chief among them: it’s the best way to achieve a balance between recognizing traditional production accomplishments and rewarding intangibles.

screen shot 2012-08-08 at 7.31.10 pm — the convergence of three aspects of cpa firm management

the compensation committee approach aligns the firm’s (1) strategic plan and core values with how partners are (2) evaluated and how they are (3) compensated. it motivates partners to produce what the firm needs them to produce.

at most firms, there is a disconnect between these three functions. but at the better managed firms, they are integrated.

pricing, fees & billing rates

hoisted from comments: ron baker cites cpe “lunacy”

ron baker, value-pricing pioneer at versage.com, comments on gary bolinger: the uncertain future of cpe [video]:

right on, gary. as an instructor providing cpe since 1995, our system is totally antiquated. the question of “how do you measure that?,” i believe, is the wrong question.

i’ll tell you how you don’t measure education: hours that butts sit in (uncomfortable) chairs. that measures inputs, not outputs. not measuring would be superior to this completely ignorant measurement. we only use it because it’s easy and can be precise. but it’s precisely wrong. i’d rather be approximately right.

i do think there are ways to do it better. have the instructors certify someone’s learning. this doesn’t just have to be a test. we have to stop being afraid of subjective judgments and letting the free market sort out quality, since they are both far superior than precisely wrong measures.

i applaud you for speaking out about this. i’ve been tilting at this windmill for years. the status quo is well invested, so i fear nothing will change. like you, i put my faith in the younger cpas who see the lunacy of the current system.

see the original at gary bolinger: the uncertain future of cpe [video]

outlook & analysis

cpa firm compensation plans and the law of unintended consequences

“unintended,” maybe. but not altogether unforeseeable.

with a new generation of cpas taking over as managing partners comes a host of new questions and issues. marc rosenberg addresses some of the concerns in compensation issues for the new managing partner, which inspires gary zeune, managing director at the pros & the cons llc, to weigh in on the kind of comp issues that he sees all too often as a fraud-fighter.

zeune comments:

don’t tell anyone but the problem with cpa firms is they’re run by accountants who don’t understand the unintended consequences of decisions.

read more →

marketing & sales

what to do when you lose your biggest client

and why aren’t more cpas asking the same question?

here at 卡塔尔世界杯常规比赛时间, ed mendlowitz answers some of the toughest questions practitioners can throw at him. he’s the right one to ask. after more than 40 years in the business – building his own practice, running the firm, and eventually selling it to a major regional firm, withumsmith+brown, where he remains a senior partner and consultant to professional services clients – he has the answers. we’re happy to have him at 卡塔尔世界杯常规比赛时间. send your questions for ed here, or chime in with comments below.

meanwhile, browse more from ed here: congratulations! you bought a tax practice. now what? | how accountants can keep the business when a client wants to sell theirs | 10 reasons clients don’t pay, and what to do about it | 13 reasons timesheets will never die |

— rick telberg
president / ceo

question: i have an established practice and just lost my largest client and need to get new business to make up for the loss. how do i go about getting additional clients?

answer: funny, cpas aren’t asking me about marketing. maybe it’s because 1) they are too busy working so aren’t thinking about marketing, 2) they really don’t like to sell; 3) they feel uncomfortable about asking existing clients for referrals and especially so if they feel they aren’t doing as good a job servicing the client as they should be; 4) they would like new business but don’t seem to want to go out of their way to get it unless it is a referral, or 5) they don’t know what “marketing” is.

featured

accountants rate 卡塔尔世界杯常规比赛时间: recommended reading

good, bad, ugly or indifferent… here are some results of the latest two-minute reader survey. thank you for your interest, support, honest feedback and helpful criticisms. we’ll keep working on delivering to you the kind of actionable information you can use to profit in your practice and in your career.

sincerely,
rick telberg
president / ceo

comments, verbatim

impressed with knowledge content and the variety of information.
because i tend to forward articles to members of my small cpa firm as i find them in sync with a small firms needs. – steven
very useful info and insight into the mind and practice of cpas, not to mention the important trends on our profession. i find it to be invaluable in my work. please keep it up!
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