
here’s your new process.
by bill reeb
succession institute
i was looking for a process that was logical, yet would be dynamic enough to respond to life as it unfolds around us.
by steven e. sacks
how often are we disappointed when people don’t buy into our ideas or suggestions? whether it is to develop a new product, enter a new market, hire a particular individual or implement an initiative that could help a firm’s culture, can we still rely on the tried-and-true approaches of behavior modification, carrot-and-stick approach or even bribery?
more: is trust elusive? | influence, don’t manipulate | getting and keeping the best: the struggle continues | the 5 keys to success in accounting careers | the power of ‘real influence’ | is your firm’s culture a magnet? | confronting leadership: not such a bad thing
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today, there are many avenues by which to be manipulated. it is no surprise when people grow another layer of cynicism.
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also: the 8 steps of a nurture campaign.
by marc rosenberg
the rosenberg practice management library
there are three sources of new business:
more: now is not the time to let your referral opportunites lapse | does your firm recognize all its skills? | protect and grow existing clients | the 4 marketing disciplines | 15 powerful niche marketing practices | 19 takeaways from the history of cpa firm practice development | why you have to kill the old paradigms | are you ready for the great disruption?
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we further state the following, based on countless experiences and conversations with cpa firms:

here’s your new process.
by bill reeb
succession institute
i was looking for a process that was logical, yet would be dynamic enough to respond to life as it unfolds around us.
more on performance management: when the inmates are running the asylum | the two most common management styles | different roles for different partners | how big ‘books’ hurt firms | developing a three-year vision [video] | more merger questions than you imagined | mps: how to elect them … and fire them | partners as role models: the good, bad & ugly
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for example, when i am hired to help an organization create a strategy and then implement it, i call upon a formal process to get us from vision through execution. however, often the reason i am called in the first place is that someone or some organization realizes they are stuck.
when this is the case, i first take a look at
and then help them see for themselves what next action will likely unstick them so they can continue moving again in the direction of their choice. the steps in this system follow a logical flow.
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want new business? avoid these errors.
by bill penczak
it’s an understatement to characterize cpas as process-oriented, with prescribed steps for financial statement audits and tax return preparation that follow a specific regimen. among the many jokes about accountants, the one that resonates here is:
why did the auditor cross the road?
because he looked in the file and that’s what they did last year.
but the “funny” thing is that while cpas are typically pedantic about the processes for client work, it’s often a case of the cobbler’s shoes when it comes to running their firms in general, and practice development in particular.
more bill penczak: how to boost profits by (omg) sharing the upside | bill penczak: stop forcing smart people to do stupid work | chase birky: overcoming paralysis by analysis | dustin verity: keep an open mind and constantly learn | five ways to put success into succession planning | o.d. lanier: stepping into advisory | secret to success? a growth and abundance mindset | from tax to transformation | five steps to building advisory work | the six essential kpis for managing partners | the great resignation: five reasons accountants are quitting | five tips for better decision-making | your marketing sucks: six reasons why | five global cpa leaders: four survival strategies | are you too generous with your write-offs? | nine smooth moves to build client satisfaction | planning for success in 2021 | re-thinking today’s firm with five global leaders | 5 things your firm should do differently this summer | do you have the guts to beat the covid crisis? | how to inoculate your firm against covid competition | ‘found money’ delights clients | don’t buy a rolodex, buy a process | the three r’s for beating the corona crisis | 6 reasons why your marketing sucks
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practice development is both an art and a science, although with the plethora of new technologies and process improvements in the past five years, much of the guesswork has been eliminated; we’ve never had greater ability to determine true roi of marketing and sales investments. but the accounting industry, for the most part, is sadly behind the leading practices curve.
here are the most common deficiencies in the growth approach among cpa firms:
don’t be afraid to use the full trial period to decide.
by jody grunden
when evaluating workflow management software, it is important to evaluate your priorities and know what you want out of the system. it is also important to understand that there isn’t going to be an exact fit.
more: how to profit with workflow apps | why process is key to remote work | innovate for the right reasons | creative perks for remote employees | 10 interview questions for unlocking true potential
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after comparing options, make sure that the system you go with meets the priorities at the top of your list. once the system is picked, it is important to spend time inside the system to figure out how your company is going to use it.
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