6 types of non-listeners

woman on phone ignoring man across tableyou know the phrase: we hear but do we really listen?

by steven e. sacks
the new fundamentals

do you ever find yourself speaking to someone and notice that they are battling you and their iphone? a quick glance here, a one- or two-word text response there. unfortunately, it is the new normal – whether in business or in our personal lives.

more: etiquette never goes out of style | make your presentations memorable | have a real-life conversation | is your message open to interpretation? | trust is a key organizational ingredientreal influence vs. immediate gratification
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those of us who encountered different forms of technology tools and platforms during the second half of our careers still believe that effective interpersonal communication still counts for something. of course, in this era of uncivil discourse, speaking over one another has, too, become the new normal.
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be more effective remotely with disc

overhead view of five people in a meetingbetter understanding = better communication.

by jody grunden
building the virtual cfo firm in the cloud

working in a remote environment can be great, and it can also have its challenges. communication is one of the biggest hurdles distributed companies have to overcome. to tackle this issue head on, summit cpa has implemented many initiatives.

more: do you have the right people? | hate billing? use a different method | use bots to your advantage | how to attract clients like a magnet | 6 steps for sales and conversion
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one of our favorites is the disc profiles. let me start off by telling you a little bit of the background on the disc profiles.
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leading from the edge: the secret factor for growth and profits

the size of your firm doesn’t matter. commitment does.

by anthony zecca
leading from the edge

let’s talk about leadership – the type of leadership necessary to drive an organization to become a standout, high-performing organization. although many of the principles are applicable to any middle-market organization, i have focused on professional service firms and within that, accounting firms where i spent my entire career.

every firm, every firm leader, every partner, and every team member can stand out and be a top performer. it’s a choice and a commitment to excel.

more on edge leadership: assessing your firm | the 4 traits of great cpa leaders | why leaders must ensure clarity | incremental vs. exceptional success | do you lead or just manage? | managing vs. leading | is your leadership team at the edge? | 6 leadership challenges through covid and beyond | edge leaders share 7 strengths | leadership must drive culture | leading from the edge
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throughout my career, i have worked with some fabulous standout organizations, some that were just improving a little each year and some that could not get out of their own way. i have worked with many leaders who consistently drove their organizations to excellence and significant growth in revenue and profits outperforming most in their industry.

i started to wonder, was there one factor that these standout organizations all shared?

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11 ways to keep the family business on track

//www.g005e.com/2020/09/28/when-family-and-business-combine/

mixing family and business can be hazardous.

portrait of matt rampe
matt rampe

by matt rampe
rampe consulting

thinking of going into business with a family member? or maybe you already made the plunge? that’s what i did recently after many years happily employed by non-family members.

more: listening: how a conversation worksclient accounting services: the definitive guidebuilding a high-net-worth practice during covid-1914 better uses for timesheet data |  why you need windows 10 with automatic updates

 goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

for years i have assisted family-owned businesses as a professional service provider, and i’ve seen up close the many ways in which families can become dysfunctional around money and business. somehow that still didn’t stop me from recently joining my wife, kristen rampe, in our business, rampe consulting, where we help small and midsized accounting firms with practice management and leadership development.
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14 better uses for timesheet data

woman reading paper document at office desk in front of computerif you just pay people and move on, you’re missing critical information.

by ed mendlowitz

question: i keep timesheets for billing purposes but am not clear how i can use them to better manage my practice. how can i do this?

more: tossing timesheets is just the start | how’s your overhead? | 9 must-haves for firm growth | collect more by clearing up billing | envision your future, then plan for it | 5 ways to build teamwork
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

answer: analyzing time records is a very effective practice management tool and is an essential part of most professional services organizations. some people contend that timesheets should not be used because they should not be the basis of any pricing, with fees solely based on the value to the client.

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