today's features

misperceptions, corrections, accountancy and lemonade

woman mentoring teen girl

five notions you can help correct.

by 卡塔尔世界杯常规比赛时间 research

the national pipeline advisory group is worried about the pre-professional pipeline that takes in students at one end and, years later, pumps cpas to a business world that desperately needs them.

more: whole person retention: when it’s not just the money | global trends show many dissatisfied cpas | more big firms shut their doors to new college grads | seven enticements to keep talent on board | employee retention is easier than attraction | let interns fix the staffing shortage? | disruptors: talent crisis? what talent crisis? | three ways to raise the bar for your business
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and there’s plenty of reason to worry. the number of students majoring in accountancy is in steady decline, dropping from 75,153 diplomas in 2018 to 62,318 in 2022.

the number of candidates for the cpa exam is also dropping. it dipped 6 percent in 2023 after a 7 percent dip the year before.
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accounting arc: top 10 strategies for managing growth

the takeaways crucial to ensuring business sustainability and continuous improvement.

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accounting arc 
with liz mason, byron patrick, and donny shimamoto
center for accounting transformation

when a cpa realizes his business-owner client has never paid sales tax, it can be a jaw-dropping moment.

when they realize the client has owned and operated a successful business for years and is nearing 100 years old, it could cause an aneurysm.

more: accounting arc: exploring ai’s role in modern accounting | accounting arc: unraveling the collapse of silicon valley bank | accounting arc: introducing accounting, reaction, comedy | harper & co. cpas: the perspective of a non-accountant is imperativemenlo innovations: improve office culture by overhauling internal reviews | dustin wheeler: for serious cas success, hire tech teams | chase birky: overcoming paralysis by analysis |

goprocpa.com exclusively for pro members. log in here or 2022世界杯足球排名 today.

byron patrick, cpa/citp, cgma, vice president of client success at the b3 method institute, kicks off the fourth episode of accounting arc by explaining how his experience in this real-world example illuminates the often-overlooked complexities of sales tax compliance. patrick recounts how the scenario underscores the necessity of keeping accurate records and the potential disasters of neglect, emphasizing the long-term impact on business operations.

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service quality: the key to client retention

smiling man talking on phone in office

bonus: a list of 10 best practices.

by august j. aquila
price it right: how to value accounting services

in an earlier post, i discussed the cost that firms incur because of poor service. you may recall that the firm in question (a $7 million firm) lost $435,000 because of its poor service quality. once it realized this, it took immediate steps to improve its service quality. here are four things that became more evident to the firm:

more: calculate the cost of losing clients | the secrets of great business developers | dodge the four curses of a production orientation | client acquisition never stops | ‘sales’ is not a four-letter word | maybe what you need is a marketing audit | three types of marketing message, and which is best | why you need progress billing | five tips for cross-selling and upselling | five keys to successful marketing
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

 

  1. the firm realized that when it comes to service quality, there is always room for improvement. the more you give your clients, the more they will expect . don’t get me wrong, there is nothing wrong with this; it’s just a fact of life. the firm started to benchmark the best practices in service quality. a list of the best practices they identified is included at the end of this post.

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bissett bullet: what is your forecast?

today’s bissett bullet: “what if i told you that if you boil it all down, marketing is nothing more than forecasting?”

by martin bissett

imagine you have a vertical and horizontal axis labeled probability and consistency.

if you decide to engage in a marketing activity that has a high probability of success, but your efforts are inconsistent, you’ll see a rollercoaster effect.

if you engage in more general activity with a lower probability of success with inconsistent effort, you’ve guessed it, you’ll see little to no results.

that same general form of marketing activity, executed consistently and frequently, by the sheer law of averages will generate a trickle of inquiries.

high consistency and high-probability marketing will bring an influx of new inquiries that can become fee-paying clients for your firm.

today’s to-do:

plot your current marketing activity. what is the highest probability method for your firm that you can commit to carrying out the most consistently?

see more bissett bullets here

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whole person retention: when it’s not just the money

bar chart

thirty-eight ways to retain personnel.

by 卡塔尔世界杯常规比赛时间 research

a survey conducted by the pennsylvania institute of cpas has come up with some disturbing data.

the survey report almost seems to spin bad news into good. when cpas in pennsylvania who have three to 10 years of experience were asked how strong is their desire to stay in public accounting, 56.7 percent rated their desire at five (out of seven) or higher.

more: global trends show many dissatisfied cpas | more big firms shut their doors to new college grads | seven enticements to keep talent on board | employee retention is easier than attraction | let interns fix the staffing shortage? | disruptors: talent crisis? what talent crisis? | 3 ways to raise the bar for your business | accountants’ advice: be careful, quick, creative … and lean | seven steps to a stronger future
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

 

is that good news or bad? if about half of cpas are reasonably happy with their jobs … what about the other half?
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