business model transformation: do it or die

four areas ripe for change.
by 卡塔尔世界杯常规比赛时间 research
five ugly facts your firm may need to deal with:
- seventy percent of cpas are at or near retirement age.
- the numbers of accounting graduates and cpa exam candidates are both dropping.
more: global trends show many dissatisfied cpas | more big firms shut their doors to new college grads | seven enticements to keep talent on board | employee retention is easier than attraction | let interns fix the staffing shortage? | disruptors: talent crisis? what talent crisis? | accountants’ advice: be careful, quick, creative … and lean | top performers lead in leverage, culling, outsourcing | firms culling clients as staffing woes persist | compensation’s up, but up enough to retain staff? | are accountants charging too little?
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- gen z (ages 20-30) is transforming the labor market with new values on workplace environment, compensation, benefits, leadership, dei policies, culture and corporate mission.
- the majority of current cpas have no interest in becoming partners.
- roughly half of current cpas might consider finding another firm, and almost 15 percent wouldn’t mind leaving the profession altogether.
misperceptions, corrections, accountancy and lemonade

five notions you can help correct.
by 卡塔尔世界杯常规比赛时间 research
the national pipeline advisory group is worried about the pre-professional pipeline that takes in students at one end and, years later, pumps cpas to a business world that desperately needs them.
more: whole person retention: when it’s not just the money | global trends show many dissatisfied cpas | more big firms shut their doors to new college grads | seven enticements to keep talent on board | employee retention is easier than attraction | let interns fix the staffing shortage? | disruptors: talent crisis? what talent crisis? | three ways to raise the bar for your business
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and there’s plenty of reason to worry. the number of students majoring in accountancy is in steady decline, dropping from 75,153 diplomas in 2018 to 62,318 in 2022.
the number of candidates for the cpa exam is also dropping. it dipped 6 percent in 2023 after a 7 percent dip the year before.
read more →
accounting arc: top 10 strategies for managing growth
the takeaways crucial to ensuring business sustainability and continuous improvement.
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accounting arc
with liz mason, byron patrick, and donny shimamoto
center for accounting transformation
when a cpa realizes his business-owner client has never paid sales tax, it can be a jaw-dropping moment.
when they realize the client has owned and operated a successful business for years and is nearing 100 years old, it could cause an aneurysm.
more: accounting arc: exploring ai’s role in modern accounting | accounting arc: unraveling the collapse of silicon valley bank | accounting arc: introducing accounting, reaction, comedy | harper & co. cpas: the perspective of a non-accountant is imperative | menlo innovations: improve office culture by overhauling internal reviews | dustin wheeler: for serious cas success, hire tech teams | chase birky: overcoming paralysis by analysis |
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byron patrick, cpa/citp, cgma, vice president of client success at the b3 method institute, kicks off the fourth episode of accounting arc by explaining how his experience in this real-world example illuminates the often-overlooked complexities of sales tax compliance. patrick recounts how the scenario underscores the necessity of keeping accurate records and the potential disasters of neglect, emphasizing the long-term impact on business operations.
service quality: the key to client retention

bonus: a list of 10 best practices.
by august j. aquila
price it right: how to value accounting services
in an earlier post, i discussed the cost that firms incur because of poor service. you may recall that the firm in question (a $7 million firm) lost $435,000 because of its poor service quality. once it realized this, it took immediate steps to improve its service quality. here are four things that became more evident to the firm:
more: calculate the cost of losing clients | the secrets of great business developers | dodge the four curses of a production orientation | client acquisition never stops | ‘sales’ is not a four-letter word | maybe what you need is a marketing audit | three types of marketing message, and which is best | why you need progress billing | five tips for cross-selling and upselling | five keys to successful marketing
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- the firm realized that when it comes to service quality, there is always room for improvement. the more you give your clients, the more they will expect . don’t get me wrong, there is nothing wrong with this; it’s just a fact of life. the firm started to benchmark the best practices in service quality. a list of the best practices they identified is included at the end of this post.