structure your insights with the what-why-what formula.
by hitendra patil
client accounting services: the definitive success guide
we know the outcomes that are important from the client perspective can, and should, define your firm’s cas processes.
more: six ways that cas processes are different | nine ways to measure client experience | cas: much more than bookkeeping | finding profits in cas | cut cost by three quarters with cas? yes, please | clients’ new expectations
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but how do you create your firm’s cas-specific processes? where should you begin? how would you know what to change and what to add to your processes?
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