2019: three new trends to watch

after profitable years, here’s where to invest.

by carl george
the rosenberg survey: national study of cpa firm statistics

for the most part, it was a very successful year. profitability improved enough that allowed partners and employees to share in the increases, and ample allocations were made for investments, primarily in personnel benefits and technology. growth in net fees ranged generally from 5-9 percent, so many firms are experiencing top- and bottom-line growth.

more from the map survey: 2019: why small firms shun mergers | 2019: using m&a to launch consulting | 2019 trends: client service changes | staff policies improve, but not mentoring
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there are three trends developing that will benefit firms for many years to come:

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we hear but do we really listen?

smiling businessmen listening to young female during interview6 people not to be.

by steven e. sacks

do you ever find yourself speaking to someone and notice that they are battling you and their iphone? a quick glance here, a one- or two-word text response there.

more: the holy grail: finding the right talent | battling staff turnover | confronting leadership: not such a bad thing | the damocles sword of staff retention | does your board know its role? | can we please refer to accounting as a profession?
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unfortunately, it is the new normal – whether in business or in our personal lives. those of us who encountered different forms of technology tools and platforms during the second half of our careers still believe that effective interpersonal communication still counts for something. of course, in this era of uncivil discourse, speaking over one another has, too, become the new normal.
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2019: why small firms shun mergers

leadership and “business-getting skills” emphasized for managers.

by rita keller
the rosenberg survey: national study of cpa firm statistics

when considering a succession plan that involves merging up, some very well-managed and profitable smaller firms actually feel like they are taking a step backward.

more from the map survey: 2019: using m&a to launch consulting | 2019: client service moves to fore | 2019: shifts in hiring & office space
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they view the larger, acquiring firm as having multiple partners who seem complacent and unwilling to invest in digital tools that will take the firm into the future. decision-making is way too slow.

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aligning what we think with what we do

two metal balls balancing at each end of seesawif you’re “behind,” then “don’t try to eat the entire elephant in one bite.”

by bill reeb

look for disconnects between what you think and do. and when you find yourself taking an action that contradicts the way you have been thinking, take a moment to figure out why there is a disconnect.

more: don’t be someone else’s rug | focus on changing yourself (not everyone else) | how a strength can become a weakness | tenacity and persistence: friends or foes? | don’t let worry consume you | guilt vs. duty | being judgmental is self-destructive
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when your actions and thoughts are not in congruence, know that you are setting yourself up to get stuck. doesn’t it make sense that a major source of dissatisfaction can occur anytime you are thinking one way yet acting another? if we can’t be honest with ourselves, how can we ever expect to know who we really are and what is really important to us?
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