today's features
audit & assurance

use innovation to rethink client service

businesswoman opens door to brick wall

six roadblocks to avoid.

by alan anderson, cpa
transforming audit for the future

“we cannot solve our problems with the same thinking we used when we created them.” – albert einstein

when most auditors hear the word “innovation,” they think it has to do with getting more technology. but that’s only a small part of what innovation means. innovation isn’t just throwing more technology at your audit processes. that approach is often just replicating with technology what you have done in paper for decades.

more by alan anderson
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according to an article in forbes, “innovation is the rethinking or reimagining of a business process that already exists.” applied to audit, innovation is reimagining what audit is and what audit can be. it’s the transformation of audit from a commoditized compliance-only function to a sought-after and highly valued service that produces benefits to the clients who use that service and to the firms who provide that service.
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advisory & consulting

ten services to offer tax clients after tax season | listicle

//www.g005e.com/category/checklist/listicle/by 卡塔尔世界杯常规比赛时间 research

every tax client is a potential client for other services. stay busy after busy season by helping with other financial and tax-related services.

more listicles here
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here are 10 you can offer or adjust for specific clients.

  1. amended tax returns: if client negligence or erroneous information leads to the need of an amended return, you should be there to help.
  2. tax notice resolution: help clients respond to irs or state tax notices and resolve disputes.
  3. audit support and representation: let clients know that you can represent them during irs or state audits and provide guidance through the process.
  4. estimated tax payment planning: calculate and schedule quarterly estimated tax payments for self-employed or high-income clients. this simple service could be bundled with others.
  5. tax transcript retrieval: obtain irs transcripts to review past filings or address discrepancies. this is of special interest to high-income clients.
  6. year-round tax planning: offer strategies to minimize tax liability for the current and upcoming years.
  7. advice for basic financial decisions: for lower-income clients, this might be simple reminders on contributing to iras, 401(k)s or other retirement plans to maximize tax advantages. the higher the income, the more advice they can use.
  8. tax-advantaged investment planning: assist with tax-oriented investment, such as municipal bonds or tax-loss harvesting.
  9. tax credit eligibility reviews: identify overlooked credits (e.g., r&d, energy efficiency) for current or future filings.
  10. income shifting strategies: propose ways to redistribute income among family members or entities to reduce tax liability.
client accounting services

chris farrell: id your hidden bottleneck | the concierge cpa

optimizing the client experience is the real key to growth and profitability.

this is a preview. the complete episode is first available exclusively to pro members | go pro here
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the concierge cpa
with jackie meyer
for 卡塔尔世界杯常规比赛时间

on a recent episode of the concierge cpa, liscio founder and ceo chris farrell joins host jackie meyer to challenge the conventional wisdom about workflow systems in accounting. his core message? firms don’t just need better systems—they need a client-first approach to technology.

“most of the problems firms are facing stem from one thing,” said farrell, a cpa and veteran software innovator. “you’re always waiting on the client.”

more jackie meyer

farrell knows both sides of the equation: as a former arthur andersen accountant and cfo, and as a serial entrepreneur who’s spent 15 years building tools specifically for accountants. with liscio, a client experience platform, he’s tackling a key pain point: fragmented communication. “when clients don’t know where to send documents or how to respond, the firm grinds to a halt.”

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pro member exclusive

concerns take curious shifts as tax season closes

businessman with laptop and papers

some worries grew unexpectedly worse.

by 卡塔尔世界杯常规比赛时间 research

back in the couple of months preceding the tax season, preparers were expressing three main concerns:

  • 51 percent were nervous about late or unprepared clients.
  • 45 percent were cringing at the thought of dealing with the irs.
  • 40 percent felt the pressure of staff shortages.

more barometer: tax season faceplant: accountants overrun by late chaos | accountants turn negative amid tariffs, trade, uncertainty | what cpa firms could do better | survey: which client industries will grow this year | tax preparers share advice for your clients | staffing, tech, prices top tax pros’ concerns | tax pros gear up for a better busy season | tax season 2025 begins. ready or not.
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the numbers come from the 卡塔尔世界杯常规比赛时间 busy season barometer, which launched its nationwide survey just after thanksgiving.

as the season wore on, more respondents contributed their perceptions and opinions, and the barometer started picking up a curious shift. as the end of the season approached,
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advisory & consulting

help clients manage and embrace investment risk

three people having discussion at table over document and water glasses

portrait of aaron klein
klein
 aaron klein co-founded nitrogen and led the company to 42 straight quarters of growth as its first ceo. he was named by investment news as one of the industry’s 40 under 40 executives, and the wealth management industry awards honored him as ceo of the year in 2023.

the key is reasonable expectations.

by aaron klein and dan bolton
the holistic guide to wealth management

we face risks every day in our lives, from getting into our cars, to eating meals prepared at a restaurant, to flying in planes, to attending parades, sporting events and concerts. rather than burying our heads in the sand, most of us get on with our daily lives by making calculated assumptions about what risks are safe and manageable and which ones are reckless.

when it comes to our money, however, risk plays all kinds of games on our emotions and often triggers our fight-or-flight response. the securities & exchange commission defines financial risk as “the degree of uncertainty and/or potential financial loss inherent in an investment decision.” in general, as investment risks rise, investors seek higher returns to compensate themselves for taking such risks.

portrait of dan bolton
bolton
 dan bolton is vice president of corporate marketing at nitrogen. he is the creator of the fearless investing summit, one of the most dynamic and well-attended conferences in the wealth management profession, and launched the pre-eminent benchmark advisor growth survey.

more: quantifying the value of an advisor | subscriptions beat aum and hourly fees for wealth management | pursue excellence to win the battle for talent | seven tech keys to a holistic service model | toward a 21st-century cpa: a dynamic vision | why cpas are best positioned to become financial advisors | rory henry upends the traditional accounting firm
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so, if you’re thinking of adding an investment advisory component to your accounting practice, just know that being crystal clear about each client’s unique tolerance for risk is the first step toward getting them invested properly.
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