today's features

stop clients from performing “favors”

“oh, you shouldn’t have.” (you really, really shouldn’t have.)

by frank stitely
the relentless cpa

we all have clients who bring in tax documents in laminated three-ring binders. they smile big toothy grins and tell us how they’re our most organized client. there’s no reason for us to organize the documents, as they’ve already done us this huge favor. of course, there will be no reason for us to remove anything from the binder and everything should be left in the binder just as it is.

more: who needs fall tax planning? clients … and you | it’s ok to say no to clients (even the large ones) | you train your clients, whether you mean to or not | business owners face one of three exits | how small firms can win the talent wars | do you know your turnaround time?
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we call these people binder boys. they have no clue that organized for them is not organized for tax return preparation. preparing a return from documents in a binder takes twice as long, at least, as preparing returns from a well-organized pdf file.

we also have the people who use five pounds of staples to organize 20 pages. they don’t want any loose documents falling out of the file.
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what is an heic file?

drop the jpgs for better storage capacity.

by rick richardson
technology this week

on all iphones and ipads, the default image format is heic. along with apple, heic files are supported by canon, sony, qualcomm and samsung.

more: ai + mri = diseases that doctors might miss | printer ink: not just expensive, but a blatant scam? | bill gates behind next-generation nuclear plantyour boarding pass could onboard hackers | generative ai coming to microsoft 365 | electronic skin that can sense touch will transform robotics | chatgpt passes cpa exam on second try | stanford scientists 3d-print heart tissue | four of today’s new technologies that will be tomorrow’s ‘norm’
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here is all the information you need about the heic file format.

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20 things you need for a business valuation

man reading in paper notebook in front of two screens

how to help a client who wants to sell their business. (hint: it’s about them, not you.)

by ed mendlowitz
202 questions and answers: managing an accounting practice

question: i have a client who’s thinking of selling his business, and he asked me to recommend a consultant to help him get his business in shape to sell. i am afraid that if he finds someone on his own i’ll lose control of the client. he might end up not selling and i could lose the client. i do not know anyone to recommend. what do you suggest i do?

more: valuing a family-owned business: eight options | business valuation comes down to cash flow | 50 ways to create value for business owners and board members | what earnings mean for a business valuation | use organization charts to rewrite the future | what clients don’t know about cost variances | why and how to track payroll costs
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ed’s response: i suggest that you decide what is best for the client and proceed that way. you can find consultants by contacting other cpas, attorneys, or business brokers that work in this area.

however, i also think that this is something where you can probably do most of the work yourself or through your firm. it is not a magic process, but a four-part process.

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target the family ceo

woman and man having coffee, laptop open on table

your role? personal cfo.

by anthony glomski

truly consultative collaborative wealth management stands in stark contrast to how most investors and their advisors operate today. even the most affluent and successful people you know – professionals, entrepreneurs, executives – rarely take this type of coordinated and comprehensive approach with their finances.

more: how to implement collaborative wealth management | five challenges of liquidating a business
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the vast majority of people tend to address retirement, estate planning and other financial goals on an ad hoc basis – treating these issues as separate concerns and placing each one in its own discrete box. given that, their efforts to deal with their many interconnected issues are not coordinated. this leads to challenges that can jeopardize their financial health as well as that of their families, their practices or their businesses.
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price by outcome, not time spent

look at it from the client’s point of view.

by hitendra patil
client accounting services: the definitive success guide

when your prospects shop for client accounting services, what they find out about cas pricing methods and trends defines their pricing expectations. if you follow very different approaches to price your cas offering, it will take significant effort on your part to educate the prospects (and existing clients) about why you are pricing cas the way you are. as they say, it’s easier to ride the horse in the direction it’s going.

more: want higher profitability? turn to cas | cas requires reaching out more | cas reports are better. here’s how. | is it time for your firm to outsource? | raise cas awareness among your clients | which clients are best for cas | how much can automating bank feeds save you?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

it is good to first conform to the perceptions of prospects when it comes to your cas pricing. once you ride the horse, you can direct it to the destination you want to take it to. once you conform to the pricing method (not the dollar value) expectations of the prospect, their anxiety, and perception of risk (what value will they receive in the price they are willing to pay) reduce. after that, they are more open to evaluating the choices you present to them.
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