today's features

how back office support adds value

woman using tablet in front of laptop and desktopbonus: a case study of how not to do things.

by penny breslin
it’s not just the numbers

accounting businesses have historically provided a range of “after-the-fact” compliance services including year-end accounting and tax return preparation. many firms also provide “write-up” services, which involve the recording of business transactions based on documents generated by the client, such as invoices, checks, deposit slips and documents provided by third parties, such as bank statements and payroll reports. write-up work is typically done once a month, after the fact.

more: ai is not your enemy
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today, major innovations in technology are giving accountants the opportunity to expand their services and to provide much more comprehensive, timely and useful information to their clients.
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bluetooth getting its biggest update in years

wireless is working toward more wonderful.

by rick richardson
technology this week

listen up if you want your headphones and speakers to produce better sound: bluetooth bandwidth will double within the next few years, according to the bluetooth special interest group (sig).

more: chatgpt passes cpa exam on second try | smartwatch saves two lives | chatgpt unlikely to replace accountantslooking for investments? check out smart home technology | solar sensors detect wildfires early, saving lives, money
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in a briefing held via vimeo, the sig stated it intends to increase the wireless transmission protocol’s current capacity from about “4mbps to 6mbps – maybe up to 8mbps” and would begin investigating the 6ghz frequency range to enable speedier transmission.
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competence is step one of seven

what to do after the prerequisites.

by martin bissett
passport to partnership

staffers aspiring to be partners must learn the key characteristics of successful partners. they also must learn how to develop their own personal plans to achieve partnership. firms and staffers alike need a clear set of procedures, processes and milestones for turning top talent into the next generation of firm leadership.

more: when would-be partners aren’t candidates | 10 can’t-skip steps for business development | attract clients, don’t chase them | success in business comes second | business won’t come to you | forged in fire: the pains of leadership | a lesson in customer service and reputation | prioritize your prospects | good enough is not enough
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there are seven critically important criteria by which partners assess partners-to-be. i call them:

the seven c’s

1. the first is competence. as a prerequisite, but only a prerequisite, accountants must master their technical abilities and qualifications, whether it be audit, tax or management accounting. whatever your area of specialty, as a staffer the partners expect you to be able to know at least as much as anyone else who may report to you.
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where to find wealthy clients

executive on phone in officefour steps to maximizing your referral network.

by anthony glomski and russ alan prince
your $5-million high-net-worth practice

most professionals, including accountants, get most of their client referrals from satisfied clients. the complication is that if you want to work with wealthier clients, the likely best way to source them is from other professionals they are currently engaging.

more: how everyone can win | five questions for your high-net-worth practice | what your wealthy clients aren’t telling you | three ways the wealthy use life insurance
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if you aim to work with the ultrawealthy and even the super-rich, be aware that as you move up the wealth hierarchy, they are less and less inclined to refer you to other people. it is something of a catch-22. in general, the better you are, the more the very wealthy are disinclined to share. that is, they are less likely to refer you to their financial peers. also, if you are maximizing your wealthy client relationships, there is hesitancy by these clients to make referrals because of a strong preference for extreme confidentiality (if not secrecy).
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ten strategies for smart a/r collections

if there are pattern changes, examine why.

by ed mendlowitz
77 ways to wow!

important: the longer it takes to provide the bill, the lower the likelihood of getting paid in full. the value declines as services are performed with the lowest value when work is completed.

more: be wary of discounting prices | the role of strategy in pricing | wow clients with trend analysis | 26 ways to wreck a financial projection | three ways to run a break-even analysis | price not always the top consideration in a sale | when an owner dies without a buy-sell agreement
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eight notes on billing strategies read more →