seven musts for a client-centric firm

right pricing for the right clients.
by jody padar
radical pricing – by the radical cpa
being client-centric means putting your client first. but holding on to the billable hour puts time before your client’s interests every day.
more by jody padar
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to be truly client-centric, you must prioritize the needs of your clients and deliver the products and services they want. while the traditional firm focuses on the timesheet, a client-centric firm focuses on keeping the client happy because a happy client means happy profits.
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