today's features

what leadership looks and feels at cpa firms

three men seated at table in office and talking

thirty ways that firms are developing staff into partners.

by marc rosenberg
cpa firm staff: managing your #1 asset

“before you are a leader, success is all about growing yourself. when you become a leader, success is all about growing others.” – jack welch

“good employees make mistakes. great leaders let them.” – anonymous

we are probably the millionth people to form a list of important leadership qualities, but we want to share what we have learned from working with cpa firms for over 20 years.

more: eleven things that good mentors do | give the recognition your staff needs | the importance of great bosses | how remote work is impacting accounting firms | make work flexibility work for everyone | why staff leave cpa firms … and how to stop them | how to solve the big disconnect in talent management | what relevance means for staffing in accounting | how accounting staffing has changed
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many of these traits are geared to partners and firm management, but many apply to staff as well. read more →

how accounting firms are dealing with retirement

older businessman sitting at desk smiling as wall clock indicates 5 minutes to retirement

burnout is driving some increases.

by 卡塔尔世界杯常规比赛时间 research

retirement’s great! long awaited, well deserved.

more: next five years are critical for accounting firms | staffing turnover’s down, but why? | what’s your firm worth? private equity wants to know | the new pipeline: outsourcing and offshoring | is this the last year of accounting’s golden age?
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but it’s not so great if you’re not the one retiring. at accounting firms, retirement often means trouble.

  • there may be no one to replace the retiree.
  • there may not be a succession plan in place.

read more →

bissett bullet: was it worth it?

today’s bissett bullet: “how do you determine the probability of marketing success?”

by martin bissett

if you run an event for 100 people and say, 20 of those people make an inquiry about your firm as a result, say five of these inquiries reach proposal stage and even one of those proposals becomes a grade a client, you know that running a similar event in the future has a high probability of producing a similar result.

forecasting in this way allows you to make an informed decision as to whether your choice of marketing is a worthwhile activity, taking into account what it will cost you to execute and whether you or someone else in your firm have time to see it through.

if you don’t know what marketing is right for you, test. pick one or two forms of marketing at a time that you have a gut feeling about and test them over a period of three to six months. review the results and really start to understand which are the best methods for you.

today’s to-do:

choose a marketing method to test. include it in your marketing strategy for the next three to six months and review the results to determine its probability of success.

see more bissett bullets here

read more →

who needs to understand scope?

don’t make the mistake of allowing a partner to scope the engagement alone.

by jody padar
radical pricing – by the radical cpa

partners, managers and accounting professionals must all understand scope to deliver the right amount of work for the engagement.

more jody padar |the radical cpa

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everyone needs to be aligned. everyone needs to know what the customer ordered, how to deliver it and where the work ends.

read more →

koziel to succeed melancon as aicpa ceo

mark koziel, currently president and ceo of allinial global, is returning to the aicpa as ceo in 2025, succeeding barry melancon, who retires after 30 years, the longest tenure on record. koziel joined allinial global in 2020 after 14 years … continued