today's features

questions for after tax season

question markseleven ideas that warrant following up.

by ed mendlowitz
how to build a stronger tax practice

many times we have important preliminary discussions when we obtain a client’s tax information.

more on marketing: help heirs with tax issues | seven questions to suggest estate planning | 28 data points for a financial planning discussion | every client can use financial planning | four reasons to perform tax projections | four additional services to suggest
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skilled interviewing, or effective follow-up techniques, can make these into an additional engagement.
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joe montgomery: find the sweet spot of the right clients, right services and right prices

an engaged team with a great culture is better than landing at the perfect ratio of payroll to revenue.

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the disruptors
with liz farr
for 卡塔尔世界杯常规比赛时间

before joe montgomery started his firm, he had an epiphany.

he asked himself, “why would i ever want to own a firm, if that’s what it looks like?”

he saw firm leaders chained to their desks, working long hours and dealing with waves of turnover.

“there’s got to be a different way to do it,” he thought.

after too many 100-hour weeks with a wife and three kids he never saw, he reached his breaking point and exited his family firm to start his own firm and his coaching business, groupup 

more: megan genest tarnow: hire for curiosity rather than complianceclayton oates: one way to keep clients for liferandy crabtree: follow these three rules to keep employees happyerik solbakken: yes, you can work less and make more | donny shimamoto: future firm growth requires a mindshiftjennifer wilson: empower young workers to build the firm everyone lovesmike whitmire: re-think your hiring and training practiceshector garcia: success strategies of a quickbooks youtube superstar | blake oliver: why tax work yearns to be freeprivate equity explodes in u.k. | brannon poe: the status quo must go  | accounting nerds, unlock your super powers  | disruptor: jason statts shakes up the status quo | think small to think big with matt wilkinsonwhen financial statements go extinct with corey schmidtcan geraldine carter save accountants from themselves?re-inventing accounting with tyler anderson

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his focus in his accounting firm and in groupup is finding that sweet spot of the right clients, right services and right prices. the first step is “making sure we have the right people in the right structure with the right motivators behind it. those three components can build an unstoppable team,” montgomery explained. next, he said, “on the client side, we do the right service that’s in our wheelhouse, that we can consistently deliver to the right client…and for the right price, so we have enough money coming in the door.”

with that structure in place, montgomery said, firm owners “can get out of production and lead the firm,” changes that can lead to “you running a firm that gives you more freedom.”

a key to making those changes is to be willing to delegate and empower. “we advise our clients to outsource and grow and scale their business,” montgomery said. but many firm owners fail to practice what they preach. by failing to build out an empowered team, he explained, “we have a bunch of worker bees, and we become extremely busy, too.”

12 more takeaways from joe montgomery

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make cybersecurity a client service option

illustration of computer security threatscheck your own system first, then help others.

by penny breslin
it’s not just the numbers

in 2020, like many businesses, we went remote. my remote team of excellent ladies in chennai, india, had to go even more remote than they already were. when india shut down, i figured i was out of business. we promise our cybersecurity is job number one to our accounting and financial firms. we have a highly controlled work environment, except for the day care and under 3’s occasionally looking for mum. i did not think sending our employees home would work.

more: how to safeguard client information | how to create effective communication systems | set expectations with an anticipatory set | four steps for controlling source documents | how to use onenote to create a firm playbook | how to develop procedures for bos | top tech tools for building your new bos business
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but thank the universe, many of our clients had no problem as long as we could figure out the security. they had been working with the same team of ladies. they saw them on zoom and communicated daily on slack. so, in 48 hours we went through an internal change to allow that to happen.
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cpas warn small businesses to beware

bonus: how do you rate your firm? how does that compare?

by 卡塔尔世界杯常规比赛时间 research

cpas are getting increasingly worried about the economy and its impact on small businesses, according to the 卡塔尔世界杯常规比赛时间 busy season barometer.

more: clientele and revenues rising, but … | have no fear, april is here | survey: busy season looking good | on business outlook, cpas are confident … and concerned | tax pros offer advice for small businesses
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even though inflation’s lessened substantially, supply chains are getting back in order and just about everybody who wants a job has a job, respondents to the survey are more pessimistic in the warm sunshine than in the dark days of late winter.
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four reasons it’s hard to sell

businessman with head in handswhat to focus on instead.

by martin bissett
winning your first client

let’s take a look at the last 16 years of my experience and my research as to where new clients come from in an accounting practice. i don’t think there are going to be too many shocks here.

more: don’t think of it as selling | success in business comes second | business won’t come to you | forged in fire: the pains of leadership | a lesson in customer service and reputation | prioritize your prospects
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what i’ve found is that 82 percent of all new clients in a given year who come into an accounting firm come in from a referral source. this may be a bank or a lawyer or some other source, perhaps an existing client, who has recommended that a particular business meet with your firm and come on board as a client.
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