today's features

capture testimonials to increase credibility

testimonials are powerful, and video leads the way.

by beth ziesenis
app of the week

the first full week of may is update your references week, and whether you want references for yourself or your company, it’s always a good idea to know someone who can speak well of you and/or your services.

more apps of the week:  make your computer a clean slate | recycle and repurpose old devicesenlist ai for more productive meetings | keep teams on task with project management apps | apps to put your affairs in orderapp of the week: celebrate black business month | app of the week: cheap flights | help your clients save money | time to upgrade your spreadsheets | app of the week: secretly stash cash | easy apps for increasing client engagement with video | app of the week: grow your business knowledge and career skill sets | app of the week: upgrade your resume | app of the week: end procrastination
see all: apps of the week here |
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a reference or testimonial can be crucial because they are typically unbiased comments that will either prompt managers to secure an interview with a hopeful job candidate or they can encourage others to try your products or services.

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start every engagement with an sla

man and woman at table in client meetingbonus: an sla sample checklist.

by penny breslin
it’s not just the numbers

anytime there is a business relationship between entities, expect to see a contract or some form of written agreement. in outsourcing, as in many other relationships, this is called a service level agreement (sla). this agreement is used to establish the scope of the engagement. it clearly states who is responsible for what, when, where and how. it provides a quid pro quo that you can verify with the business owner(s), so that both parties are fully aware of their obligations.

more: three demos: pricing your value add | set expectations with an anticipatory set | four steps for controlling source documents | how to use onenote to create a firm playbook | how to develop procedures for bos | top tech tools for building your new bos business | choose your little black dress of technologypick your favorite clients | keep the accountants focused on accounting | what do you want advisory services to be?
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the important thing is to go through each function and each area with the business owners(s), have them read it with you together and check off each item so that they are clear on what you expect from them, and so you are clear on what deliverables you are promising.
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eight questions to hold yourself accountable

what are you selling on?

by martin bissett

business development on a budget

the secret to overcoming failure to correctly implement a successful business development strategy is by “winning your first client” and this starts by being accountable to someone for your performance.

more: experts: what it takes to become partner | business won’t come to you | forged in fire: the pains of leadership | a lesson in customer service and reputation | prioritize your prospects | good enough is not enough
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now that “someone” may be your fellow partners in the firm. if you are a senior manager, that may be the partner to whom you report.
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dustin wheeler: for serious cas success, hire tech teams

and six more success tips.

click to play the video. turn up the volume. | > play the podcast and follow 卡塔尔世界杯常规比赛时间 podcasts on apple podcasts or grab the rss feed here.

transformation talks
with donny shimamoto
center for accounting transformation

center for accounting transformation
center for accounting transformation

many accounting graduates dream of joining large firms right out of college. that dream became a reality for dustin wheeler. however, it didn’t last long.

more: dustin verity: keep an open mind and constantly learnsecret to success? a growth and abundance mindset | o.d. lanier: stepping into advisory | from tax to transformation | early adopters gain an edge in audit | why the future is in risk advisory | four strategies for a future ready firm
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“right out of college, i moved to las vegas and got a job with the largest local firm,” wheeler explained. “and my job there was pretty much strictly tax.”

“after a short stay there, i left for an opportunity with a smaller firm of about 16 people, which was a good change for me. it allowed me to develop some other talents that i couldn’t use at the previous firm,” he explained.

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