client service opportunities

knowledgeable clients are better clients.

by ed mendlowitz
call me before you do anything: the art of accounting

one of the best tools to evaluate a business and get a quick handle on the knowledge of the owner or manager is the break-even analysis.

more: becoming an expert in irs collections | how i got a mercedes as a fee | hot shot sales manager is not such a hot shot | you must push the pencil | the art of the deal: starts with listening
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break-even analysis is a simple calculation that tells how much sales are needed to break even, and how much will be lost or earned when sales fall short of that amount or exceed it. a key part of this is to determine the “product lines” a business has and its direct cost structure.
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late queries give a poor impression.

by ed mendlowitz
call me before you do anything: the art of accounting

one time i was working for about a month at a client who was a stockbroker. throughout the office were signs that said p&s with arrows.

more: becoming an expert in irs collections | how i got a mercedes as a fee | hot shot sales manager is not such a hot shot | you must push the pencil | the art of the deal: starts with listening | working for a jerk | the ‘wrong’ cpe | be a sounding board to your clients | roger is my only client
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when i got started on the account, i did not pay much attention to the signs. instead i concentrated on learning what to do and then doing it. after a couple of weeks i looked at one of the signs and had no idea what it meant, never coming across anything referring to it.
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the takeaway? don’t say no to new types of business.

by ed mendlowitz
call me before you do anything: the art of accounting

after i received a mercedes as a fee to help a pair of businessmen resolve their tax withholding problems with the internal revenue service, i soon became an expert in irs collection matters.

more: how i got a mercedes as a fee | mendlowitz: how i owned a printing company and restaurant | am i happy? | my boss hated the client | fired from my first job | staffers need to speak up with clients | bored by cpe? you’re missing out! | clients buy solutions, not hours | roger is my only client
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after that job was completed, their attorney recommended a few other clients and i became quite active with collections. each time i got a new client, i took giant steps in learning how to handle these matters. i also got to know many irs revenue officers, at least one in almost every irs office in new york city, long island and new jersey. while i was learning, it seemed as if everything built on what i had previously learned, and i was becoming an expert in settling tax delinquencies.
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and 3 lessons i learned.

by ed mendlowitz
call me before you do anything: the art of accounting

my childhood dream had two parts. one was to have my own cpa practice and the other was to own a bunch of businesses.

more: high cpa fees should be a client’s goal | hot shot sales manager is not such a hot shot | you must push the pencil | the art of the deal: starts with listening | working for a jerk
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the cpa part worked out great. the businesses part did not.
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some critical clarifications.

by barry j. friedman, cpa
industrynewsletters

“in this world, nothing can be said to be certain, except death and taxes” is a quote often attributed to benjamin franklin. with that in mind, it’s best to be prepared, at least financially, for taxes and tax season each year.

more: alternative minimum tax: what’s it like today? | the latest rules on charitable donations | how clients should gather their papers for taxes | the latest fraud problem: synthetic identities | real estate, iras & clients | percentage-withholding for clients | basis: turning a common client question into new business |  the w-4 time-bomb and what to do about it
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the risks

when it comes to deductions, things can get a little sticky. what’s the harm in taking a little extra here or a little extra there?
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