five questions to ask clients today

make checking a client’s pulse part of your everyday habit.

busy season may be hectic and the hours may be long, but if you’re not making time to get to know your clients better, then you’re missing an opportunity that may not come again for another year. by then, a competitor may have beaten you to the punch.

many accountants, auditors and tax professionals don’t realize how much busy season is, in fact, “opportunity season.” you have your clients’ undivided attention. they should have yours.

beyond the routine tax preparation and tax planning, beyond the reconciliations and check marking, you need to be using client face-time to explore their greater needs and goals and your firm’s performance and opportunities. read more →

10 new year’s resolutions for small business

even if the economy isn’t helpful, businesses can start planning now on how to improve their operations.

“the main goal is to manage cash flow more efficiently,” says leigh lones, risk director, bibby financial services, a factoring company. “with some forward thinking and planning, businesses can implement important changes to their operations to improve their bottom lines, even if the economy remains lifeless.”

10 new year’s resolutions for businesses

1. pay your employees first, they are your highest priority and don’t forget the irs – keep current with payroll taxes.

2. pay attention to the credit worthiness of your customers so you are confident your will get your money. remember a sale is not a sale until you have been paid.

3. limit the amount of business you do with any one customer so you aren’t left penniless if they run into trouble and are unable to pay. read more →