10 ways to stay in control

number 10respect your staff … and vice versa.

by ed mendlowitz
call me before you do anything: the art of accounting

a new year has just begun. start it by getting and staying in control.

more: 20 best practices for staff training and retention | why create an accounting firm business model? | the clients who keep you awake at night | creating a cross-selling culture | cross-selling beyond your comfort zone | value pricing in uncharted waters | i am an accountant because of clients like stanley | advising cheapskates
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here are some ways to do this.
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advisory services: real commitment or just talk?

overhead view of two businessmen meeting in lobbyhow your answer affects growth.

by sarah dobek

the unfolding events of 2020 will continue to be the tailwind of change for the profession.

the most significant and obvious change is the forced adoption of remote/flexible work. so many firms were convinced that remote work just wasn’t feasible. the pandemic has proven otherwise.

more: 2021: you’ll never see ‘normal’ again | survey: we adapted to remote work … now what? | survey: 2020’s disruptions are only the beginning | covid brought us more and better client communication
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

yes, for some firms, it’s not working well. but on closer inspection, these challenges are actually bringing to light systemic management and operational issues. from today’s vantage point, long- term operational change is inevitable as firms evaluate more permanent work-from-home scenarios in both the long and short term.
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‘quick questions’ and other client sins

young businessman with forehead resting on handshow to quietly convince them to pay for tax planning.

by frank stitely
the relentless cpa

a well-known practice management expert, whom i greatly respect, advises cpas to never tell clients that you don’t have time for them. i disagree with the never part. you know how it starts. on march 25th, the call comes in.

“i know you’re busy but …”

more: how to train clients | avoiding projects hung up in process | teaching the meaning of ‘done’ | why millennials are the answer | calculating and cutting turnaround time | debunking the demise of the cpa firm
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a request follows that could most certainly wait until after tax season. you are hip deep reviewing all the personal tax returns that got stuck in process while you climbed out of the march 15th corporate tax ditch.
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how improv can help accountants

businessman looking up answers in a booktwo must-read books on communication and networking.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: i am a very good accountant but have problems when i speak with people i meet whom i do not know. do you have tips for me?

more: strategic planning for the small firm | does your staff know all the services you provide? | price your practice by gross | advising estate executors: the newbie guide to getting started | how’s your overhead? | envision your future, then plan for it

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answer: there are many ways to break the ice when you meet new people that i could share with you, but i read a book about that so will recommend it to you and will now provide a brief summary of the book.
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covid-19 shakes up m&a activity

arrow rising above ever larger blocks in businessman's hand, indicating growthwant to grow? make sure your tech stack can keep up.

by terry putney

we are in a fluid environment as firms adapt and learn more about what to expect. i think earlier this year there was hope that we would emerge from this economic environment by the end of 2020. it looks now like this could definitely have an impact through 2021.

more: 2021: you’ll never see ‘normal’ again | survey: we adapted to remote work … now what? | survey: 2020’s disruptions are only the beginning | covid brought us more and better client communication
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

it is a mixed bag so far for m&a. some firms have pulled back and i suspect that is because, although this may not make sense logically, it may be hard to internally sell buying a firm and hiring more staff when the firm is laying off people and cutting back on partner draws. however, we are also seeing very motivated buyers and sellers because of the opportunities that appear to be available. one thing that can’t be avoided is the difficulty of negotiating and evaluating targets when you can’t meet face to face regularly.
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working with the super-rich and single-family offices

//www.g005e.com/?p=77973covid-19 means referrals are your best way in.

by anthony glomski and russ alan prince
your $5-million high-net-worth practice

client-focused business development is fundamental. the everyone wins process is effective at every level of wealth. as we said, the everyone wins process is not only business-enhancing, it’s life-enhancing. so, if you are interested in working with the super-rich and with single-family offices, mastering the everyone wins process will serve you well.

more: the power of stress testing | product-neutral or product-inclusive? | help your referral sources become thought leaders | what the wealthy want | the essential process for building a high-net-worth practice | 4 components of a high-net-worth practice | the coming boom in tax services for the super-rich
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

on the other hand, you will need to make modifications to how you operate, including what you can deliver to these cohorts when it comes to your high-net-worth practice. an obvious example is that a single-family office will turn to you for all that most high-net-worth practices can deliver. this is extremely rare.
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blockchain implications for business

there’s hardly a business that will remain unaffected by blockchain technology.


^ play the video

with steven sacks

in blockchain basics for business, steve sacks interviews jack shaw on the elements of the technology, its early beginnings, the industries impacted, and the practical business applications.

more videos and podcasts: the art and science of hiring: three essentials for the covid age | what’s a bot? new tech tools to boost your practice | your competition isn’t who you think it is | don’t get burned by these ppp pitfalls

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

key takeaways:

  • bitcoin is only an application of blockchain which is the platform
  • decentralized nodes eliminate the possibility of hacking
  • blockchain has many business uses in the financial, insurance, media, medical, consumer and supply chain
  • industries impacted by blockchain include energy, entertainment, manufacturing and transportation
  • blockchain stores records such as identities, ownership of assets, business transactions and contractual commitments

^ download and subscribe to the podcast on itunes here

jack shaw is an innovation and change management consultant, who has been voted one of the world’s top 25 speakers and one of the top 5 technology futurists. jack integrates his executive experience in industry, technology, and consulting to speak on innovation, change management, and transformational leadership. and, he has decades of experience designing, developing, and implementing emerging technologies and how these will impact business and society.

jack has advised key decision-makers at such fortune 500 organizations as mercedes benz, bosch, ge, coca-cola, johnson & johnson, ibm, oracle, and sap. jack has delivered over 1,000 keynote presentations and executive forums in 26 countries and every state across the u.s. he is a yale university graduate, and holds a kellogg mba degree specializing in finance and marketing.

jack’s expertise is in the strategic impact of leading-edge technologies, including blockchain technology, 5g, the internet of things and artificial intelligence. he can be reached at https://jackshaw.io

transcript and slide deck (for pro members)

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why you want a digital tax workflow system

pixelated blue text "workflow" on binary code backgroundworkflow fails when admins are the only ones updating status.

by roman h. kepczyk

the most important aspect of transitioning the firm’s tax process to a digital environment is managing electronic files that are no longer physically viewable in assorted stacks around the office. this requires a digital tax workflow system that lets everyone know the status of every return and easily connects that person to digital copies of the return and the source documents.

more: retaining documents: how long and who decides? | the 4 buckets of firm knowledge | internet bandwidth: how much is enough? | why you need windows 10 with automatic updates | laptops vs. desktops
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under traditional manual tax systems, firms utilized due date tracking databases that identified when a return was due, but not what information was missing, or the preparation, review or extension status, which was often recorded manually on a physical routing sheet.
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we’re in the fast lane… can your partners keep up?

woman driving a sports caryou need to invest where you haven’t before.

by gale crosley

we’re operating now in the super-fast lane. the most significant change is the exposure of gaps in our firms – areas that are holding us back.

more: survey: firms must keep adapting | survey: we adapted to remote work … now what? | survey: 2020’s disruptions are only the beginning | covid brought us more and better client communication
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mostly it starts with mindsets. the viability of virtual work environments is obviously a big one. tech companies have been operating virtually for over 20 years. we’re finally catching up.
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communicating cas to clients and prospects

senior businessman and another businessman talkingshow them what they’ll be missing if they say no.

by hitendra patil
accountaneur: the entrepreneurial accountant

when you pitch cas to your existing clients and new prospects, your communication and messaging changes quite a lot. it is no more packages, hourly rates and standard deliverables mentioned on your website and in your emails, engagement letters and sales brochures/materials.

more: 21 ways to adjust your practice in 2021 | cas is, first, a communication challenge | which of your existing clients are cas-fit? | the services that cas clients need | who’s afraid of client accounting services? | the right mindset for client accounting services
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communicating cas to your existing clients

cas is not a sales pitch to your existing clients. it is a value pitch, an upgrade pitch.
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organizational change starts and ends with people

what is your firm’s social contract?

by steven e. sacks
the new fundamentals

you read about companies every day: those that separate themselves from the competition by disrupting the norms and those that remain steadfast, much to their detriment. for the former, think about amazon, uber, netflix and other “change agents.” now, think about the latter: jcpenney, kmart and sears.

more: swot’s the purpose? | another meeting?!?! … sigh | organizational trust: top-down and bottom-up | how can change management really produce change? | trust: one building block of success
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as the late chairman and ceo of intel, andy grove said, “success breeds complacency. complacency breeds failure. only the paranoid survive.”
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heading off course? time to correct

young man steering a wooden shipbe ready to forgive yourself.

by bill reeb

we need self-acceptance that as human beings we are emotional, have faults, are regularly scared, will make mistakes, are very self-critical, expect more from ourselves at times than is reasonable, and more.

more: it’s all right to enjoy success | make worry work for you | why we have to deal with guilt | are you right where you’re supposed to be? | letting go is not giving up | your obligation to yourself | why we risk change
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we need to accept the fact that we will commonly sabotage or undermine our own efforts, sometimes consciously, often subconsciously. when we find our psychological and physiological energy heading down one of these destructive paths, rather than pile on and beat ourselves up even more, we need to accept that these detours are both expected and predictable so that we can quickly refocus on more constructive responses.
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sales shouldn’t be scary

hands using a calculatorhow a funnel will get you there.

by ty hendrickson

no, i haven’t lost my mind, i truly believe that all accountants should love sales.

more: sell your services on value, not price | when did our reaction to “no” change? | build the practice you want in 4 steps | get goal-ready for 2021 | maybe the pandemic isn’t all bad | the real problems created in a remote workforce

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

it is well known that the general sentiment in our industry is that business development is terrifying and not what we were trained to do as accountants. in reality, the fundamentals of sales are actually what accountants do best – number manipulation. once the framework of sales is broken down to a numbers game, it becomes fun, exciting and dare i say, easy!
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