special

work the client needs … but won’t pay for

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young businesswoman putting hand out in "stop" gesture while sipping coffeemaybe it’s time to part ways.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: i know that one of my clients needs some extra work done, but they don’t want to pay for it. it is important that this work gets done.

more: advising estate executors: the newbie guide to getting started | 14 better uses for timesheet data | 9 must-haves for firm growth | 5 ways to build teamwork
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do you think i should do it anyway? what is my responsibility?
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who’s offering your clients ppp services?

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https://www.e-junkie.com/ecom/gb.php?ii=1671049&cl=23704&c=cart&ejc=2&aff=29672084% of your colleagues are.

by sandi leyva

clients have inundated accountants all year with questions and issues about the paycheck protection program (ppp), and no end is in sight.

more: ppp client fraud: how much risk is too much? | survey: who’s not billing for ppp services?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

earlier this year, it was all about loan acquisition. now, borrowers are gearing up for loan forgiveness and asking their cpas for assistance.
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maximize referrals from wealthy clients

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female executive greeting couplehow to foster opportunities.

by anthony glomski and russ alan prince
your $5-million high-net-worth practice

as part of the discovery process, you are ascertaining who your wealthy clients can refer to you. in empirical study after study, accountants (as well as other professionals) say that they get most of their client referrals from their current clients. they also say that this happens because they do an excellent job for their clients.

more: what the wealthy want | the four-step process for client-focused business development | building a high-net-worth practice during covid-19 | the essential process for building a high-net-worth practice | what the wealthy need | setting financial and practice goals during covid-19 | 4 components of a high-net-worth practice | life insurance as part of wealth management | mistresses, mister-esses and accountants | the coming boom in tax services for the super-richgoprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

another insight we find in the research is that very few professionals are doing much to foster getting referrals from their highly satisfied clients.
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6 types of non-listeners

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woman on phone ignoring man across tableyou know the phrase: we hear but do we really listen?

by steven e. sacks
the new fundamentals

do you ever find yourself speaking to someone and notice that they are battling you and their iphone? a quick glance here, a one- or two-word text response there. unfortunately, it is the new normal – whether in business or in our personal lives.

more: etiquette never goes out of style | make your presentations memorable | have a real-life conversation | is your message open to interpretation? | trust is a key organizational ingredient | real influence vs. immediate gratification
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

those of us who encountered different forms of technology tools and platforms during the second half of our careers still believe that effective interpersonal communication still counts for something. of course, in this era of uncivil discourse, speaking over one another has, too, become the new normal.
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give your leadership team time to lead

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large group of people gathered into an upward arrow shapeget the right people on the bus, then figure out where to go.

by jody grunden
building the virtual cfo firm in the cloud

as our team was growing and we reached over 30 team members, we recognized the need to establish a formal leadership team. when we were smaller, it worked fine for adam and me to be the primary decision makers, but as our client base and workload grew, we realized we would become a bottleneck and slow things down.

more: be more effective remotely with disc | do you have the right people? | boost efficiency with tech stacks | the only 3 metrics you need | how we sell audits online | 3 steps to better client communication in a crisis | four key financial metrics for growing any business | why process is key to remote work
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

at that point, we made a conscious effort to transition our daily tasks and client responsibilities to other team members so we could remove ourselves from the weeds and focus on the higher-level view of the company.
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ppp client fraud: how much risk is too much?

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bar chartwhere do you fall on the risk-tolerance scale?

ppp: are the risks worth it?
practice management do’s and don’ts
join the survey. get the results.

by sandi leyva

how aggressive should you be when advising clients on paycheck protection program (ppp) forgiveness?

more: survey: who’s not billing for ppp services? | ppp traps: 1 in 5 accountants report shady dealings | add these money-making rituals to your work day | 3 ways to opt out of any downturn

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

while any risk stance should always be the decision of the clients, we asked this question in a recent joint accountant’s accelerator / 卡塔尔世界杯常规比赛时间 ppp survey: on average, across all of your clients, how aggressive of a stance are you taking with ppp forgiveness?

we asked 600+ survey respondents to choose a number between zero and 100 where zero is conservative or extremely risk-avoidant and 100 is aggressive or extremely risk-tolerant. the mean was 42, or slightly more conservative than aggressive.
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what cas is … and is not

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unbalanced brass scalesfive areas of impact.

by hitendra patil

client accounting services (cas) is the new revenue segment you cannot afford to miss.

more: how to develop the cas mindset | the right mindset for client accounting services | client accounting services: the definitive guide
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

if you are an accounting firm owner/partner, you do not want to miss the emerging, growing, and profitable opportunities in client accounting services.
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how to change the way you think (and why)

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portrait of a young pensive businesswoman in officethe 4th of 4 steps.

by bill reeb

the realization that all we have to do to be different is to allow ourselves to think differently is very powerful. the great news is … it’s often not that hard, and sometimes it is downright easy, once you focus your attention on the right places.

more: letting go is not giving up | how are you programming your mind? | have your beliefs stopped serving you? | how to stay in the present | stop ignoring opportunities right in front of you | work ‘better,’ not ‘harder’ | what a pro knows | don’t let opportunities become detours | what are you giving priority? | don’t let others block your path
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

before i went through the cathartic steps of working with my mentor john to come up with this process and refining my thoughts on this topic, i would occasionally go through some multiday bouts with gloom. i don’t want to say that i would get depressed because that would be too harsh of a descriptor.
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get goal-ready for 2021

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dreaming and planning are tough even in years without a pandemic.

by ty hendrickson

as we begin to wrap up 2020 and look toward the next year, now is the perfect time to decide what you want in 2021 for yourself. whether that is personally or professionally or a combination of both, goal setting is a critical factor in whether or not you actually get where you want to be.

more: why choose you? | the abcs of exceptional cpa leaders | three w’s for networking the right way | the one big reason your hiring sucks | 5 crucial areas of firm culture not to ignore | the cpa firm partner’s role is changing | are you botching your first impression? | maybe the pandemic isn’t all bad | the no. 1 reason accountants fail to build advisory practices | the real problems created in a remote workforce | can you really grow without adding clients? | 4 reasons to welcome rejectiongoprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

personally, i love goal setting. but i also love to-do lists, checklists and about any other type of list. as a type a accountant, goal setting is right up my alley, but i know this isn’t everyone’s cup of tea.
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what the wealthy want

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//www.g005e.com/2020/10/14/maximizing-wealthy-client-relationships/remember:  when managing high-net-worth clients, it’s all about them, especially in the time of covid-19.

by anthony glomski and russ alan prince
your $5-million high-net-worth practice

take a moment to consider:

how hard is it to find and bring on a wealthy client?

what does it take to keep a wealthy client highly satisfied and doing more business with you?

more: the four-step process for client-focused business development | building a high-net-worth practice during covid-19 | the essential process for building a high-net-worth practice | what the wealthy need | setting financial and practice goals during covid-19 | 4 components of a high-net-worth practice | life insurance as part of wealth management | mistresses, mister-esses and accountants | the coming boom in tax services for the super-rich
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

it commonly takes a lot to win a wealthy individual or family as a client. it takes a lot of effort to keep the wealthy as clients, let alone do more business with you. not only must you deliver top-quality expertise, but you often need to create a sensational experience. you must build a high level of rapport. yet, a great many accountants are not maximizing their relationships with their wealthy clients.
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what does the client want to see?

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the lesson isn’t the investment, it’s the presentation.

by ed mendlowitz
call me before you do anything: the art of accounting

here is a story of something that occurred in 1980 and became the reason for my understanding of how bond investments work.

more: the clients that keep you awake at night | clients don’t lose sleep for overpaying taxes | when time-based pricing works | how auditing is like a pirouette | ¿que es bookkeeping? | underpaying others hurts you, too | yes, christopher columbus had an accountant | 10 reasons for my success
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

these rules still apply today, so in some measure, i’ve learned a lifelong message.
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why your firm needs to attract more millenials

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two men talking at table, one younger in plaid with man bun, one older with glasses and sweater over shoulderswhat makes a firm millennial-friendly? ask a millennial.

by frank stitely
the relentless cpa

younger clients demand electronic solutions. if you want younger clients, evolve your firm.

more: why millennials are the answer | why small firms can win the talent wars | there are no easy answers | how to thrive as a 21st-century firm | farm-aid for accountants? | whittle down wip | the tax practice traffic cop
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

this evolution becomes even more critical when you consider that paper tax forms are going away. we will harness electronic data feeds from blockchain transaction systems. annual tax season meetings become totally useless at this point.
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get proactive with software updates

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words "time for an update" on clock facefor servers, have personnel on hand.

by roman h. kepczyk
quantum of paperless: technology guide & checklist

every firm has concerns about their systems being hacked, getting attacked by a virus or malware, or being the victim of ransomware that encrypts all the firm’s data. the 2018 cpafma survey found an increase in firms impacted by ransomware, which carried into the 2020 survey.

more: maximize your office 365 roi | why you need windows 10 with automatic updates | it’s 10 p.m. do you know where your backups are? | how the cloud impacts server replacement | laptops vs. desktops | the best scanners to buy today | capturing documents at the source | the more monitors, the better
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

the vast majority of these virus and malware issues can be effectively negated with one simple process: keep your software updated on your servers and individual workstations.
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