take a lesson from a (former) fat smoker

david_maister.jpgwhy doing the obvious isn’t always easy.
how does your firm measure up?

join the survey. see the answers.

by rick telberg/at large

there’s hardly a finance or accountant organization on the planet whose owners and staff haven’t decided, resolved, pledged or promised to themselves and each other to deliver outstanding client service, create a great place to work or achieve phenomenal success. maybe yours is one of them.

maister-cover.jpgso why, then, is it so rare to find a firm that actually accomplishes what it says it wants to do?

ask david maister (pictured). the best-selling author of the classics “managing the professional service firm” and “true professionalism” has published a new must-read for accountants and finance professionals called “strategy and the fat smoker.” read more →

take a cue from big league coaches

mentoring is every professional’s number 1 job.

0040308.jpgby rick telberg
on careers

forget the strategic stuff, the visionary exercises, the long-term planning. what keeps most finance and accounting executives awake at night lies closer to home in the here and now: the day-to-day management of their jobs and departments.it’s no small task considering the many roles finance managers are expected to play, the layers of new rules and regulations and the competitive demands of just keeping up.

so it’s little wonder that all too many finance managers may overlook the human and personal aspects of the job. but accountants are people, too, and they need as much hand-holding, mentoring, encouragement and coaching as anyone else. read more →