2019: nextgen realities

flex work, project-based learning, and app-connected clients.

by tamera loerzel
the rosenberg map survey

this next generation of leaders is eager to embrace changes in technology, pricing, and service — all to add new value to clients and the market.

more from the map survey: 2019: when cpas go extinct | 2019: appetite for growth unabated | why you need a tech strategy consultant | 2019: why small firms shun mergers | 2019: expect more alliances | 2019: firms grapple with change
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but even some the most successful firms are struggling with the challenge, hindered by retiring partners who struggle to let go and turn over the reins to future leaders.
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2019: how partner greed kills firms

partners must take a hit to personal incomes to re-invest in their firms. or face obsolescence and slow death.

by rick telberg
the rosenberg national map study 

so far, profitability is way up. at the large firms (those with at least $20-million in annual billings), income per partner averages $635,000. the highest earners are pocketing about $1.2 million. even the lowest-paid partners average of $282,000. but how long can that go on?

more from the map survey: 2019: more focused training | 2019: expect more alliances | 2019 trends: client service changes | 2019: shifts in hiring & office space | 2019: firms grapple with change | staff policies improve, but not mentoring
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the always insightful and provocative allan koltin, of koltin consulting, warns: partners must invest in something besides themselves – if they want their firms to survive.
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beware the leeches and consultants

kool-aid for tax and accounting firms.

by frank stitely
the relentless cpa

a group has been abusing my facebook timeline with ads touting a system promising to transform our clients into $10,000 annual billing clients.

more stitely: 2 lessons clients taught me | cpas can’t help you | the cure for commoditization | four amusing millennial myths

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i did a little sleuthing – for free of course. if i were billing someone for this, i would call it forensics.

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working for a jerk

invisible businessman saying "blah blah blah blah blah"what is more important to you, how you look or how good the work is?

by ed mendlowitz
call me before you do anything: the art of accounting

early on in my career, i was assigned to work with a manager on a half-dozen monthly clients.

more: staffers need to speak up with clients | when writeups went extinct | kennedy’s acceptance speech
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he went with me and worked on the main company while i worked alongside him on the baby company. the baby company was much smaller and usually was for a second line the client had. i did the writeup and prepared the financial and other statements for the current month and year to date.
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we hear but do we really listen?

smiling businessmen listening to young female during interview6 people not to be.

by steven e. sacks

do you ever find yourself speaking to someone and notice that they are battling you and their iphone? a quick glance here, a one- or two-word text response there.

more: the holy grail: finding the right talent | battling staff turnover | confronting leadership: not such a bad thing | the damocles sword of staff retention | does your board know its role? | can we please refer to accounting as a profession?
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unfortunately, it is the new normal – whether in business or in our personal lives. those of us who encountered different forms of technology tools and platforms during the second half of our careers still believe that effective interpersonal communication still counts for something. of course, in this era of uncivil discourse, speaking over one another has, too, become the new normal.
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2 lessons clients taught me

older businesswoman pondering, seated by windowwhat our clients can teach us.

by frank stitely
the relentless cpa

let’s discuss lean six sigma as it applies to cpa firms. let’s discuss lean processes and error tracking.

more: cpas can’t help you | the value-pricing con job | no consultant can solve your biggest problem | the agile accountant | the 21st-century cpa firm | the great marketing hoax | the cure for commoditization | ruthlessly efficient workflow management | what the value-pricers get wrong | four amusing millennial myths | the annual tax meeting is dead. clients killed it. | 3 rules for asking great tax-return questions

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you’ve probably heard of lean six sigma. our manufacturing clients implemented it back in the 1990s.

i’m betting this is the first time you’ve heard of its application to the cpa world.

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cpas can’t help you

young asian entrepreneur reading magazinelook outside the cpa world for practice management answers.

by frank stitely
the relentless cpa

there are no easy answers. the people who are selling “firm of the future” once sold “elder care” as the future. did you make a killing off elder care? that was one rotting corpse of an idea.

more: the value-pricing con job | no consultant can solve your biggest problem | the great marketing hoax | what the value-pricers get wrong | 3 rules for asking great tax-return questions

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do you want advice from someone who found consulting to cpas more profitable than being a cpa?

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the agile accountant

scrum line art illustrationlearning a lesson from software programmers.

by frank stitely
the relentless cpa

agile project management conjures up the image of scruffy software programmers surrounded by empty pizza boxes at 3 a.m. hacking away at producing the next google.

more: the cure for commoditization | ruthlessly efficient workflow management | what the value-pricers get wrong | four amusing millennial myths | the annual tax meeting is dead. clients killed it. | 3 rules for asking great tax-return questions

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what could agile possibly bring to accounting and income tax preparation?

actually a lot, and it could transform your workflow and provide a quantum leap in the efficiency of your project management.

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the 21st-century cpa firm

young businesswoman using a tabletlearning how to learn.

by frank stitely
the relentless cpa

our profession is woefully behind state-of-the-art management.

more: the cure for commoditization | ruthlessly efficient workflow management | what the value-pricers get wrong | four amusing millennial myths | the annual tax meeting is dead. clients killed it. | 3 rules for asking great tax-return questions

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have you read anything about agile project management in cpa firms? no? well then, lean in a little.

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the great marketing hoax

dump “differentiation.” embrace profitability.

by frank stitely
the relentless cpa

there are only two ways to succeed in a commodity market: 1. differentiate or 2. get really efficient.

more: the cure for commoditization | ruthlessly efficient workflow management | the annual tax meeting is dead. clients killed it.
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if you’ve been drinking the kool-aid from industry consultants who have never worked in cpa firms, you’ll likely choose differentiation. when you differentiate, you get paid what you’re worth – at least according to these experts.

but let’s take a closer look.

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the cure for commoditization

managing for profits beats price-cutting.

by frank stitely
the relentless cpa

in the beginning, the irs created the 1040 and saw that it was good. shortly thereafter, the first cpa crawled out of the primordial muck and asked, “how can i make money preparing tax returns?”

more stitely: what the value-pricers get wrong | four amusing millennial myths | the annual tax meeting is dead. clients killed it. | 3 rules for asking great tax-return questions | where workflow management runs off the rails | three ways your office tech is ruining your firm | when value pricing works | the 4 dark clouds hovering over cloud accounting software | value billing on the 19th hole | the irs and big data gone bad | will zero data entry end your tax practice? | three trends that will transform your tax practice or eliminate it | value, billem & dunn: a value billing case study | how to make an extra $72,000 by working smarter

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the green eyeshade-wearing neanderthal cpas eventually evolved into cpas experienced in electronic data management, but today, we are still trying to answer that first question.

effective project management isn’t the entire answer, but it’s an essential building block.

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ruthlessly efficient workflow management

work smarter, not harder.

by frank stitely
the relentless cpa

for years, i’ve written angry-man blogs flogging cpas and tax preparers for not treating their practices like businesses.

more stitely: what the value-pricers get wrong  |  four amusing millennial myths  |  the annual tax meeting is dead. clients killed it.   |  3 rules for asking great tax-return questions  |  where workflow management runs off the rails  |  three ways your office tech is ruining your firm  |  when value pricing works  |  the 4 dark clouds hovering over cloud accounting software  |  value billing on the 19th hole  |  the irs and big data gone bad  |  will zero data entry end your tax practice?  |  three trends that will transform your tax practice or eliminate it  |  value, billem & dunn: a value billing case study  |  how to make an extra $72,000 by working smarter  |

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i coined the term “ruthlessly efficient workflow management” to promote the marriage of project management and delegation.

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