survey: communication plan is to stay the course
only 11% subscribe to communication services.
by randy johnston and brian tankersley
the accounting firm operations and technology survey
featured
the six types of “impossible” clients
not that there aren’t others.
by ed mendlowitz
call me before you do anything: the art of accounting
as a cpa, i deal with many types of clients’ personalities. if i chose only one type, i would not have had much of a practice. and i doubt i would have found that one perfect type too many times. i have been very fortunate to have really nice and very smart people as clients.
more: 50 ways to make more money in busy season | 14 simple, easy tips for a better tax season | how to recoup staff training costs | 10 ways to stay in control | advice to new accountants | clients don’t lose sleep for overpaying taxes | when time-based pricing works
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i believe entrepreneurs are the most stimulating people to work with. however, this doesn’t mean they don’t have peculiarities and that this sometimes makes them difficult to deal with – sometimes, but fortunately not most of the time.
here are six examples of types i had to put up with and had to learn to overlook some of the unfortunate traits.
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don’t waste your investments
three checklists for office communication.
by jassen bowman
communicating with your clients and prospects is more important than ever.
more: you fixed their tax issues, now what? | 7 checklists for scheduling, petty cash and more | what you tell yourself matters | hiring, firing and the checklists you need | focus on your ideal clients | the secrets of multi-hit marketing
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use the following checklists to verify that your phone system and website are up and functioning properly each day.
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the 17 rules for making partner at a cpa firm
checklist: it’s a big job, after all.
by marc rosenberg
the rosenberg practice management library
we’ve all heard the names given to various generations of people over the past century. the lost generation. the greatest (wwii) generation. the silent generation. baby boomers. gen x. millennials. gen z. though i don’t know of any studies on this, i’m quite sure that every generation of cpa firm ownership has complained – bitterly – about the younger generation.
more: who shouldn’t be a partner? | nine reasons people are promoted to partner | how to make partner?
baby boomers and gen xers love to complain that today’s staff don’t want to be partners. they cite this as a major reason why it’s so difficult to bring in new partners.
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the irs’s $3-billion problem
92% of paper returns stuck in the backlog.
by 卡塔尔世界杯常规比赛时间 research
tax preparers would be wise to advise their clients to e-file this year. according to the government accountability office and the taxpayer advocate service, the irs is not keeping up with paper returns.
in fact, it seems to be barely trying.
more: hunker down: the irs backlog isn’t going away anytime soon | the irs studebaker bomb | imagine irs ‘concierge’ service. just imagine. | irs has recruiting problems, too
chickenfeed
the covid-19 pandemic is only part of the problem. yes, of course, last year, with irs offices shuttered and phones shut down for months, a backlog built up. by the end of the year, “irs had a significant backlog of returns and taxpayer correspondence,” according to the gao.
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family feud isn’t just a game show
why you need an estate administrator pro.
by anthony glomski and russ alan prince
your $5-million high-net-worth practice
being named executor of an estate places many legal and fiduciary responsibilities on that person. an executor is entrusted with settling the decedent’s affairs, arranging for the payment of any income and estate taxes, and distributing the assets of the decedent’s estate. in most cases, people choose a loved one or family member to serve as executor.
more: working with the ultra-wealthy | become a thought leader | working with the super-rich and single-family offices | the family office model | the new way to get the best clients | the four-step process for client-focused business development | life insurance as part of wealth management
“unfortunately, i have seen executors neglect their fiduciary duties during the estate administration period, which has exposed the decedent’s estate to unnecessary legal expenses, tax liability, and family feuds,” said jason trenton, a top trust and estate attorney in the los angeles office of venable llp’s tax and wealth planning practice.
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how to write your cas engagement letter
define not just what, but also when.
by hitendra patil
accountaneur: the entrepreneurial accountant
“people think of us (accountants) as the compliance agents – the necessary evil.”
this sentence haunts me even today, after hearing it nearly 15 years ago from a multi-award-winning, highly experienced cpa.
more: designing your firm’s cas processes | your firm’s processes can set you apart | technology and your cas clients | top five cas killers and how to overcome them | 21 ways to adjust your practice in 2021 | how to become an outsourced/virtual cfo
perception!
has the accounting profession’s brand been (predominantly) perceived as “compliance” only?
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survey: phone, email tied for client communication
portals used by 53 percent.
by randy johnston and brian tankersley
the accounting firm operations and technology survey
five common negotiating mistakes
you’re after success, not a “win.”
by steven e. sacks
the new fundamentals
we enter into negotiations every day without realizing it, whether it is on a professional or personal basis. irrespective of whether it is a contractual transaction between a company and vendor or if a husband and wife are deciding on which couch to buy, each side is seeking to gain something. neither side may get everything it wants because an all-or-nothing-at-all approach will be a barrier to making any progress.
more: courtesy still matters | business is about relationships | can a cpa firm be different in a changing market? | a rapidly changing business environment requires flexibility | another meeting?!?! … sigh | organizational trust: top-down and bottom-up | how can change management really produce change? | trust: one building block of success
negotiating involves getting and keeping agreements that work for all parties. you can reach an agreement but the issue is whether you can maintain the agreement and the relationship built around it. both sides need to have a sense of “victory” or at the very least, feel they have not lost, because if this should occur then further conflict will result.
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hunker down: the irs backlog isn’t going away anytime soon
the bottom line: for every dollar in new funding, the irs could be collecting 10 times that.
the tax season from hell:
will the new may 17 extension help or hurt accountants?
join the survey. get the answers.
by 卡塔尔世界杯常规比赛时间 research
irs commissioner charles rettig says the backlog of millions of returns will remain unresolved for months more.
“we would hope to be through this backlog by the summer,” rettig told house ways and means oversight subcommittee chairman bill pascrell, who said 24 million returns are jammed in the irs pileup. rettig countered with 2.4 million, the number of individual returns.
more on a tax season from hell: what tax pros are saying about busy season 2021 | hunting the amended return | the irs studebaker bomb | make your firm faster, smarter, richer … with millennials | tax professionals report tough slogging | 50 ways to make more money in busy season | stop beating up the irs – really | imagine irs ‘concierge’ service. just imagine.
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his testimony came a day after the government announced it would extend the filing deadline from april 15 to may 17, with crucial details still to be determined. the new rules sent tax software companies rushing to push out updates and left accountants and their clients in limbo. and, he said the delay in the tax-filing deadline could postpone the launch of a new monthly child tax credit payment program,
you fixed their tax issues, now what?
plus client management checklists.
by jassen bowman
your ability to successfully manage a large client volume is directly related to your enforcement of procedural compliance upon your staff.
more: 7 checklists for scheduling, petty cash and more | difficult phone calls are opportunities | 11 steps for handling client complaints | what you tell yourself matters | use checklists to get new tax clients | office safety and more: checklists for your tax resolution setup | hiring, firing and the checklists you need | what your tax resolution staff must do | how to build a tax resolution business | focus on your ideal clients | are you quitting on leads too soon? | why lists are not leads | the secrets of multi-hit marketing | grow faster, be more efficient | your sales funnel needs systems | how tax resolution works | 4 tax resolution industry flaws | need a new service line? consider tax resolution
you should manage all internal processes systematically, and your staff should handle all client matters systematically as well.
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another tax season from hell?
tax-pro efiling lags 40% as irs extends deadline to may 17.
by 卡塔尔世界杯常规比赛时间 research
what tax pros are saying about busy season 2021.
what’s the word?
join the survey. get the benchmarks.
who shouldn’t be a partner?
five red flags.
by marc rosenberg
the rosenberg practice management library
there are two sides to every discussion. i may have made it seem as if you’d have to be a fool not to want to be a partner. but being a partner isn’t for everybody. the reasons listed below exclude issues not germane to this discussion, such as a desire to change careers, opportunities to join one’s family business or boredom with accounting.
more: nine reasons people are promoted to partner | how to make partner?
long hours. at most firms, when the staff leave, the partners are still working. some feel it sends a negative message to the staff because it implies that there is an expectation for partners to work long hours and therefore make it difficult to enjoy a healthy work-life balance. rosenberg map survey metrics corroborate this: partners average around 2,410 total work hours but the staff average is 2,280, a difference of 130 overtime hours.
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