tax season client meetings: kill them now

man working hard at office desklet’s try to spike phone calls and emails while we’re at it.

by frank stitely
the relentless cpa

what did dorothy and her friends fear in the wizard of oz? “lions and tigers and bears, oh my!” dorothy feared the wrong things if she’s a partner in a cpa firm. we don’t see much wildlife in our offices during tax season unless you count fast food delivery people and the occasional crazy client.

more: make your firm faster, smarter, richer … with millennials | seven ways to beat staffing shortages | the happier, saner, richer tax firm | avoiding projects hung up in process | teaching the meaning of ‘done’
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

we should really fear the events that destroy our priorities and drain hours from productive work. meetings and phone calls and emails, oh my! let’s look at why these communication methods are so destructive from a practice management standpoint.
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the six types of “impossible” clients

not that there aren’t others.

by ed mendlowitz
call me before you do anything: the art of accounting

as a cpa, i deal with many types of clients’ personalities. if i chose only one type, i would not have had much of a practice. and i doubt i would have found that one perfect type too many times. i have been very fortunate to have really nice and very smart people as clients.

more: 50 ways to make more money in busy season | 14 simple, easy tips for a better tax season | how to recoup staff training costs | 10 ways to stay in control | advice to new accountants | clients don’t lose sleep for overpaying taxes | when time-based pricing works
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

i believe entrepreneurs are the most stimulating people to work with. however, this doesn’t mean they don’t have peculiarities and that this sometimes makes them difficult to deal with – sometimes, but fortunately not most of the time.

here are six examples of types i had to put up with and had to learn to overlook some of the unfortunate traits.
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don’t waste your investments

three checklists for office communication.

by jassen bowman

communicating with your clients and prospects is more important than ever.

more: you fixed their tax issues, now what? | 7 checklists for scheduling, petty cash and more | what you tell yourself matters | hiring, firing and the checklists you need | focus on your ideal clients | the secrets of multi-hit marketing
exclusively for pro members. log in here or 2022世界杯足球排名 today.

use the following checklists to verify that your phone system and website are up and functioning properly each day.
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the irs’s $3-billion problem

bar chart

 

92% of paper returns stuck in the backlog.

by 卡塔尔世界杯常规比赛时间 research

tax preparers would be wise to advise their clients to e-file this year. according to the government accountability office and the taxpayer advocate service, the irs is not keeping up with paper returns.

in fact, it seems to be barely trying.

more: hunker down: the irs backlog isn’t going away anytime soon | the irs studebaker bomb | imagine irs ‘concierge’ service. just imagine. | irs has recruiting problems, too
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chickenfeed

the covid-19 pandemic is only part of the problem. yes, of course, last year, with irs offices shuttered and phones shut down for months, a backlog built up. by the end of the year, “irs had a significant backlog of returns and taxpayer correspondence,” according to the gao.
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stop drowning in client documents

pile of documents on desk stack up high waiting to be managed.a better way to keep track.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: we are in an era of paperless procedures and files, but many times clients send in paper documents, cds or stick drives, besides emailing their information or using our portal.

more: employee demands a raise she doesn’t deserve | but i am managing! | how to run a practice in 90 pages | how improv can help accountants | four tips for new partners | an alternative to pro bono | 14 better uses for timesheet data | 9 must-haves for firm growth
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

how can this be handled? we seem to always be tripping on the information.
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hunker down: the irs backlog isn’t going away anytime soon

the bottom line: for every dollar in new funding, the irs could be collecting 10 times that. 

the tax season from hell:
will the new may 17 extension help or hurt accountants?
join the survey. get the answers.

by 卡塔尔世界杯常规比赛时间 research

irs commissioner charles rettig says the backlog of millions of returns will remain unresolved for months more.

//www.g005e.com/?p=82486“we would hope to be through this backlog by the summer,” rettig told house ways and means oversight subcommittee chairman bill pascrell, who said 24 million returns are jammed in the irs pileup. rettig countered with 2.4 million, the number of individual returns.

more on a tax season from hell: what tax pros are saying about busy season 2021 | hunting the amended return | the irs studebaker bomb | make your firm faster, smarter, richer … with millennials | tax professionals report tough slogging | 50 ways to make more money in busy season | stop beating up the irs – really | imagine irs ‘concierge’ service. just imagine.

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

his testimony came a day after the government announced it would extend the filing deadline from april 15 to may 17, with crucial details still to be determined. the new rules sent tax software companies rushing to push out updates and left accountants and their clients in limbo. and, he said the delay in the tax-filing deadline could postpone the launch of a new monthly child tax credit payment program,

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you fixed their tax issues, now what?

businessman with laptop and papersplus client management checklists.

by jassen bowman

your ability to successfully manage a large client volume is directly related to your enforcement of procedural compliance upon your staff.

more: 7 checklists for scheduling, petty cash and more | difficult phone calls are opportunities | 11 steps for handling client complaints | what you tell yourself matters | use checklists to get new tax clients | office safety and more: checklists for your tax resolution setup | hiring, firing and the checklists you need | what your tax resolution staff must do | how to build a tax resolution business | focus on your ideal clients | are you quitting on leads too soon? | why lists are not leads | the secrets of multi-hit marketing | grow faster, be more efficient | your sales funnel needs systems | how tax resolution works | 4 tax resolution industry flaws | need a new service line? consider tax resolution
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

you should manage all internal processes systematically, and your staff should handle all client matters systematically as well.
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hunting the amended return

chart of options
where’s my amended return? irs online self-assistance applications

 

what to tell clients when they ask.

by 卡塔尔世界杯常规比赛时间 research

long, long ago, humans began to use tools. technology began with the sharpened stick and the stone hammer and soon grew into the wheel, the arch, the printing press, electricity, interplanetary transportation, finally reaching a lofty pinnacle known as the “where’s my amended return” tool at the irs.

more: the irs studebaker bomb | imagine irs ‘concierge’ service. just imagine. | irs has recruiting problems, too
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

today, with a few clicks of a mouse and a few keystrokes of information, a taxpayer can discover virtually nothing about the fate of an amended return. and it takes only a few minutes!
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pros process 44% of tax e-filings

data chartrefunds top the $100 billion mark.

by beth bellor

with the traditional tax filing deadline back in place, it’s a good thing that the gaps between 2020 and 2021 data points are closing more each week.

more: tax professionals report tough slogging | busy season 2021 gets off to weak start
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

the irs had received 55.7 million individual income tax returns as of march 5, the latest data available. this was down 18.1 percent from the same calendar week in 2020, but not an apples-to-apples comparison because the 2021 tax season began 18 days later. it had processed 49 million returns, down 24.7 percent, pegging the current processing rate at 87.9 percent.
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the irs studebaker bomb

1962 studebaker lark four-door sedan in daytona beach, fl, nov. 28, 2020
1962 studebaker lark four-door sedan in daytona beach, fl, nov. 28, 2020

that ticking you hear is time running out on the irs.

by 卡塔尔世界杯常规比赛时间 research

america is a great nation but not without its occasional embarrassment. one of the lesser-known national ignominies is the patched-up, jury-rigged studebaker at the core of the irs information technology system.

more: irs ‘level of service’ too low | irs has recruiting problems, too
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studebaker didn’t manufacture the individual master file system, but the company was producing the lark at about the same time the imf was installed at the irs in the early 1960s. studebaker has long since gone out of business, and larks are as dead as dinosaurs, but the imf is still chugging away.
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make your firm faster, smarter, richer … with millennials

you need them as clients … and employees.

by frank stitely
the relentless cpa

do you know why millennials can’t buy houses?

  • avocado toast is expensive.

more: seven ways to beat staffing shortages | who’s your most valuable employee? | ‘quick questions’ and other client sins | when clients create errors | how we killed the tax season client meeting | why small firms can win the talent wars
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

how many millennials does it take to change a light bulb?

  • none. they accept it for what it is.

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