cpa firm performance assessments: 15 core competencies, 21 questions

reeb-and-cingoranelli-with-cpatr-si-logo-200checklist: how to fine-tune your own firm’s performance management systems.

by bill reeb and dominic cingoranelli
卡塔尔世界杯常规比赛时间 / succession institute

when evaluating people within a firm, “relative importance” is a way to differentiate expectations regarding the same competency for various levels within your firm. we decided the best way to drill down even further into a competency model was to share some of the details of our competency model with you.

more on performance management:how to target what skills to develop now | what having your employees’ backs means | 5 harmful management attitudes (and how to fix them) | do cpa firms need management or leadership? |  job 1 for the practice owner: client management

it considers the following six levels within a cpa firm (each firm needs to choose whatever breakdown works best for them):

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how to target what skills to develop now

reeb-and-cingoranelli-with-cpatr-si-logo-200bonus checklist: 12 competencies everyone in the firm needs.

by bill reeb and dominic cingoranelli
卡塔尔世界杯常规比赛时间 / succession institute

in discussing how to become a more effective people manager and developer, the first question we ask is, “what skills and aptitudes are you trying to develop?”

more on performance management: what having your employees’ backs means | 5 harmful management attitudes (and how to fix them) | do cpa firms need management or leadership? |  job 1 for the practice owner: client management

in other words, just saying to someone, “you need to improve” is weak advice.

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new survey: cpa firm growth rates hit a wall

organic growth drops under 5% while mergers surge to 30% of new revenue per firm.

rosenberg map 2005 to 2014 growth rates
growth rates level off for cpa firms to 6.7% (rosenberg map survey, firms over $2 million/year)

by 卡塔尔世界杯常规比赛时间
annual map survey

the new 2015-2016 annual map survey presents news both good and bad—and more of the latter than the former.

  • the good news: cpa firms revenues and profits increased last year.
  • the bad news: the increase in revenues was less than in the previous year, a lot of it was only due to mergers, and growth was lowest for the smallest firms. and the increase in income per equity partner was especially sluggish.

most worrisome was the finding that organic growth— which is to say real growth not generated artificially by mergers—was actually a bit lower than in 2013, dropping from 5.2 percent to 4.7 percent, according to the new rosenberg map survey, available exclusively from 卡塔尔世界杯常规比赛时间.

more on the  2016 outlook & forecast: cpa firm growth rates hit a wall  |  the five treacherous factors hobbling today’s cpa firm  |  sam allred: change agents needed  |  tamera loerzl on growth, succession plans critical for firms  |  allan koltin on talent wars go from white gloves to boxing gloves  |  get the full report: the rosenberg map survey

is this really the end of the golden age for the profession?

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what having your employees’ backs means

why failure is a value proposition.

by bill reeb and dominic cingoranelli
卡塔尔世界杯常规比赛时间 / succession institute

i want to start by talking about the phrase “having your employees’ backs.” so what does this mean? simply that, as the boss, you will take the bullets publicly for your people’s mistakes. this is such a rare phenomenon that many of you have never experienced what i am referring to – a boss taking the heat for his or her people.

more growth & succesion: 5 harmful management attitudes (and how to fix them) | do cpa firms need management or leadership? | job 1 for the practice owner: client management

most of the time, when problems are uncovered, company cultures are “at the ready” to quickly identify someone to blame regardless of the situation. in these organizations, those with exceptional cya skills are the most highly valued. no, i did not misspell this acronym as it was not meant to be cia (as in the government intelligence agency or certified internal auditors), but rather those good at covering their butts (i guess i should have referred to it as cyb).

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industry employment surge shows no signs of slowing

chart showing number of employees in the accounting industry according to bureau of labor statistics
all employees in the accounting and bookkeeping industry; numbers reported in thousands

record highs seen in overall employment, staff wages, cpa firm employment and staff, and more.

by 卡塔尔世界杯常规比赛时间 research

the u.s. tax, accounting and bookkeeping industries show no signs of slowing down, according to 卡塔尔世界杯常规比赛时间 sources.

here 卡塔尔世界杯常规比赛时间 reports on:

  • current hiring trends in each of the bookkeeping, tax, payroll and cpa segments of the industry.
  • average hourly wages for key segments.
  • typical hours worked per week.
  • and trends concerning women in the accounting workforce.

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5 harmful management attitudes (and how to fix them)

how common management pitfalls hurt firms and employees.

by bill reeb and dominic cingoranelli
卡塔尔世界杯常规比赛时间 / succession institute

how do attitudes, misconceptions and bad habits get in the way of our learning to be better managers?

related: do cpa firms need management or leadership? | job 1 for the practice owner: client management

here are five common attitudes, practices and perceptions we find:

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do cpa firms need management or leadership?

differentiating between the two, and the two most common styles of management.

by bill reeb and dominic cingoranelli
卡塔尔世界杯常规比赛时间 / succession institute

let’s start out with a straightforward question. what is the difference between management and leadership?

from one point of view, leadership is far different than management. for example, leadership might be all about developing a vision for the organization, being innovative, motivating others, empowering those around you, focusing on developing the people around you instead of just developing yourself, looking for positive ways to change, doing the right thing, and keeping the forest in view and not just see the trees.

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it’s not always about money: 16 tweaks for your comp system

aquila
aquila

when you’re weeding out, make sure you’re asking the right questions.

by august aquila
creating the effective partnership

if your partners are putting up a fight to keep clients who should be let go, take a look at your compensation system. it’s not just about billable hours.

more on leadership for pro members: 5 questions about your firm’s direction | 6 reasons to keep partners from retiring | 6 reasons why cpa firms fail in innovation | 6 steps to handle staffing problems in a merger | 7 signs your firm is headed for an implosion | eight key goal areas for partners | like herding cats: partners must ‘walk together’ | managing partners must remember partners’ needs | new times call for new cpa firm metrics | partners have love-hate relationship with leadership | six tips for leaders in tax and accounting | the 8-point financial tune-up for your accounting firm | three ways to run a firm: but only one is sustainable | what does being a partner mean?

here are 16 tweaks to your firm’s compensation system. while the list is not exhaustive, it does provide criteria that firms can consider beyond revenue. read more →

how mergers impact a firm’s retirement plan

plus how to handle partners who want to opt out.

older businessman sitting at desk smiling as wall clock indicates 5 minutes to retirementby marc rosenberg
retirements & buyouts

how do mergers impact a firm’s partner retirement plan?

more on buyouts: why 30% of cpa firm retirement plans are defective | are partner buyout plans just ponzi schemes? | clawback and how to handle it | can partners compete after they leave? | disability is far more complex than death | mandatory retirement? 4 reasons the firm comes first | how to transition clients from retiring partners | vesting can cover part-timers, too | eat what you kill? then maybe ‘book of business’ is for you | the multiple of compensation method, fully explained | 5 points to consider when paying out goodwill | how to set terms and limits for goodwill payouts | 4 ways to decide how to pay out capital

these suggestions propose verbiage that could be included in the firm’s partner agreement: read more →

why 30% of cpa firm retirement plans are fatally flawed

senior businessman holding briefcasemake provisions, or state partnership laws may do it for you.

by marc rosenberg
retirements & buyouts

twenty to thirty percent of all accounting firm partnership agreements have no provision for goodwill-based retirement payments to partners departing due to death, disability, retirement or withdrawal.

more on retirement: the top 10 mistakes in partner retirement plans | 20 new, essential keys for today’s partner retirement plans | you want goodwill payments? give proper retirement notice | compromise is in order for some goodwill payouts | three ways to calculate goodwill payable in partner buyouts, none of them great | the ins and outs of aav for goodwill | 5 points to consider when paying out goodwill | how to set terms and limits for goodwill payouts

they’re in for a rude surprise. read more →

why even the best and biggest cpa firms are losing their best and brightest talent

despite paying top dollar for top talent, old-line firms are losing gen y staffers with bigger ambitions.

derek davis, the shared economy cpa, talks about launching the first app-first cpa firm

by rick telberg
卡塔尔世界杯常规比赛时间 research

with cpa firms locked in a battle for top-level talent, wages are advancing at record rates in desperate efforts to both retain and recruit highly-prized professionals, according to 卡塔尔世界杯常规比赛时间 research.

partners and staffers alike, feeling stifled and underused at their current firms, are finding a broad array of new opportunities at other firms. and where they can’t find the right position at another firm, they are creating their own.

los angeles cpa derek davis, for example, left a career at a big four firm to start his own practice. but his first hire wasn’t an assistant. and his first partner wasn’t another cpa. instead, davis teamed with a software designer. and they didn’t open an office, they launched an iphone app.

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the top 10 mistakes in partner retirement plans

top 10 signis your firm guilty of any of these?

by marc rosenberg

mistakes abound in partner retirement plans. here are the top 10 we see:

more on retirement: are partner buyout plans just ponzi schemes? | 20 new, essential keys for today’s partner retirement plans | clawback and how to handle it | can partners compete after they leave? | how to juggle tax considerations for partner retirement benefits | retirement plan funding? what funding? | vesting can cover part-timers, too

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u.s. accounting pay beats london, but not asia

new global study shows 43 percent of accountants are ready to jump ship. here’s why.

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by 卡塔尔世界杯常规比赛时间 research

source: icas, via 卡塔尔世界杯常规比赛时间 research

the war for top talent in the u.s. accountancy profession is spreading worldwide, fueled by growth and increased confidence, according to a new global study obtained by 卡塔尔世界杯常规比赛时间.

some 43 percent of accountants at multinational firms say they’ll probably leave their jobs within the next year or two, seeking more pay, better opportunities or both. the figures closely follow those found by 卡塔尔世界杯常规比赛时间 in u.s.-focused studies (cpa firms paying top dollar for talent in nationwide hiring binge).

get the instant download of the full-size infographic:

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