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eight steps to optimize capacity

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hitendra patil cas q-and-a logohow are you handling non-client work?

by hitendra patil
client accounting services: the definitive success guide

question: what are the best practices for capacity management when it comes to client accounting services? how do i organize staff to meet deadlines, scale solutions and minimize burnout?

more cas q&a: four steps to firm caas buy-in | how much advice should your firm provide? | how to differentiate cas | cas marketing is different. here’s how
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answer: if your firm has the capacity, you won’t need to “manage” it!
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pros handle 45% of income tax returns

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data tablerefunds down by double digits.

by beth bellor
卡塔尔世界杯常规比赛时间 research

tax season 2023 has been consistent. refunds are down, and so are self-prepared filings and irs.gov visits. by every other marker, though, business is as usual or better.

more: on business outlook, cpas are confident … and concerned | at the irs, short on staff means short on service | more cpas see worsening economy | marchternity: the solution is community |
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as of feb. 24, the latest data available, the irs had received 46 million individual income tax returns, up 1.3 percent from the same period in 2022. it had processed 45.7 million returns, up 4.3 percent.

we always like to see processing go quickly, and the agency is speeding through returns right now at a clip of 99.4 percent.

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four steps for controlling source documents

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woman typing on laptop in front of windowcharge less for more efficient methods. reward your clients.

by penny breslin
it’s not just the numbers

permissions are key. in our company only three people have a connection to their local c drive from our managed server. also, we can track who is logged in, from where, how long and what they accessed.

more: why you need standard naming conventions | procedures require regular revisiting | why federated search matters | tips for getting clients started on bos | the best tech for your team and clients | marketing? know your goals first | eight things to stop doing now | you don’t have to do everything | why ai is not the enemy
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if documents are in our cloud storage, the permissions to download them can be turned off. viewing is done from within the document storage app. nothing is perfect. they can still take a screenshot but we attempt to keep things as closed as possible while still allowing for work and efficiency.
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your website promises. do you deliver?

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man viewing desktop computer screenif not, undercharging might be to blame.

by martin bissett
business development on a budget

there’s an overall sameness to the majority of accounting firm websites, and typically they make a lot of promises – promises like

  • we’re big enough to cope and small enough to care, or
  • we are proactive, or
  • we’re not just bean counters, or
  • we have your best interests at heart, or
  • your business is our business.

more: a lesson in customer service and reputation | 10 questions for reconsidering your prices | would you make yourself a partner? | a list is not a pipeline | prepare the next generation now | are you committed to your firm? | nine points to check before hello
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

you’ve seen all those, haven’t you? are these or similar promises on your website?
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clayton oates: one way to keep clients for life

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play the infinite game and 11 more takaways

subscribe to 卡塔尔世界杯常规比赛时间 podcasts anywhere: apple, google, spotify, iheart, deezer, amazon music and audible, player fm, audacy, gaana (india), and boomplay (africa).

the disruptors
with liz farr for 卡塔尔世界杯常规比赛时间

“we’re ultimately in the people business. we’re in the relationship-building business. we just happen to do accounting.”

that’s how clayton oates, the founder of qa business, views the accounting profession.

more: randy crabtree: follow these three rules to keep employees happy | erik solbakken: yes, you can work less and make more | donny shimamoto: future firm growth requires a mindshift | jennifer wilson: empower young workers to build the firm everyone loves | mike whitmire: re-think your hiring and training practices | hector garcia: success strategies of a quickbooks youtube superstar | blake oliver: why tax work yearns to be free| private equity explodes in u.k. | brannon poe: the status quo must go  | accounting nerds, unlock your super powers  | disruptor: jason statts shakes up the status quo | think small to think big with matt wilkinson | when financial statements go extinct with corey schmidt | can geraldine carter save accountants from themselves? | re-inventing accounting with tyler anderson

goprocpa.com exclusively for pro members. log in here or 2022世界杯足球排名 today.

oates also believes accountants can choose whether they are playing a finite, zero-sum game with clients or the infinite game, which continues forever and results in an abundance forever mindset with clients, who will then be your clients for life. 

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taxpayer assistance centers need upgrade

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portrait of an angry man yelling on the phoneeven if they get an appointment, taxpayers are limited to one issue.

by 卡塔尔世界杯常规比赛时间 research

taxpayer assistance centers were a great idea that have somehow managed to stumble into quasi-dysfunctionality.

more: on business outlook, cpas are confident … and concerned | at the irs, short on staff means short on service | more cpas see worsening economy | marchternity: the solution is community | why we all hate the tax code | tax season 2023: better or worse?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

ideally, taxpayers should be able to show up at a tac with their papers and count on good advice and assistance. they should even be able to have their paper returns scanned and filed electronically.

but no. inevitably, this, too, got screwed up.
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solos need plans for death, disability

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"sorry we're closed" sign hanging in windowchecklists for pre-planning … and for recovery in a worst-case scenario.

by ed mendlowitz
77 ways to wow!

every sudden death or disability is a tragedy. for those who own a business and do not have a contingency plan in place, their legacy is confusion, high costs, stress and anxiety for their family, employees, customers, vendors and everyone else who depends on that business in some respect.

more: when an owner dies without a buy-sell agreement | are you ready for a co-owner to drop dead? | simple controls can prevent fraud | charity directors must take theft seriously | forensic techniques can be fraud deterrence | the hazards of poor internal controls | rule #1: start with cash
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businesses are organic in that many people depend on them for many things and do become part of people’s lives. owners who do not plan, shortchange those they leave behind … saddling them with doubt and many times with unnecessary and unfavorable consequences. lack of planning is not done through ignorance, but through arrogance. making plans for your death is difficult and unpleasant … but it is a necessary part of life. it is a courtesy for those closest to you who contributed to your success.
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be serious about ai, not amused

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learn more | buy now

seven essential things to know.

by hitendra patil
client accounting services: the definitive success guide

unless you live under a stone, you would have heard about all the craze chatgpt has created recently. and most likely, you, too, are amused by it.

more: in “aicccountants,” hitendra patil demystifies artificial intelligence for accountants | how to offer proof to cas prospects | you don’t need a cas sales pitch | get clients to toot your cas horn | how to market cas to existing clients | five methods to show your firm’s marketable value | seven ways to market your cas offering
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

an artificial intelligence-powered tool, it is one of the first that allowed people to directly interact with ai in a familiar way how we use chat functions on mobile phones and websites. this ease of access and usage gave it a huge fan following. moreover, it triggered a tsunami of new ai tools emerging all over the internet.
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managing partner: the toughest job in the world

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five cheetahs strolling on a pathyou enjoy herding cats, right?

by august j. aquila
what makes a great partnership

wanted: managing partner

requirements: unique individual who can lead a group of independent-minded professionals; keep some semblance of normality; deal with super egos, unproductive partners and dysfunctional partners; grow the business, stay competitive in a rapidly changing and unfriendly environment, and figure out how to compensate everyone fairly. interested parties should send resume and salary requirements to box aa.

why would you want this job? managing a practice today has never been more difficult, but it doesn’t mean that it’s impossible or not rewarding. it all depends on your focus and your willingness to solve the important problems at hand.

more: eleven things partners must do | do your partners pay their own way? | how to create firm accountability | five questions to ask your partners about accountability
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it has been said that the “firm can never be something the leader is not.” it should be added that the “firm can never be something that the partners are not.”
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satellite sos services coming to android users

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apple users can’t have all the fun.

by rick richardson

the iphone 14’s standout feature released by apple last fall was a satellite-based communication service for emergency calls outside the range of cellular networks. recently, qualcomm announced its plans to add a comparable feature to several advanced android phones.

more tech this week:  chatgpt: what it is. why you need to know. | russia-linked ransomware back with a vengeance | amazon aws: the mainframe killer? | amazon launching its first internet satellites | russian solarwinds hackers at it again | nasa finds a $10 quintillion asteroid | firms must balance benefits, risks of emerging technology | microsoft and google go to war
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in some regions, starting in the second half of this year, premium android handsets running qualcomm’s snapdragon 8 gen 2 mobile platform will be able to connect to a satellite-based two-way messaging system.

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on business outlook, cpas are confident … and concerned

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accountants forecast a dreary, difficult 12-18 months ahead. with the exception of the promise held in leveling up tech stacks and seizing on automation.

what’s your opinion? how’s your practice doing? what are your concerns? 
take the five-minute busy season survey and contribute to the professional discussion.

fewer accountants = larger client lists.

your best advice for small businesses? taylor: “understand your financials, know your kpis, and you’ll inevitably thrive in any recession. do not hire employees unless you have a clear plan for how hiring will benefit you.” stocker: “monitor results. hang in there! this too shall pass.”

by 卡塔尔世界杯常规比赛时间 research

cpas and tax practitioners tend to know what’s happening in business. more than any other professionals, they have their fingers on the pulse of companies large and small. they understand numbers, they listen to their clients and they have the wherewithal to see where micro- and macroeconomies are headed.

more: at the irs, short on staff means short on service | tax pros offer advice for small businesses | has early tax season optimism peaked? | why the irs is still doing data entry by hand | how bullish are you this tax season? | tax season 2023: better or worse?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

when the 20223 cpatrendlines busy season barometer survey asks cpas and tax practitioners about the business and economic outlook from their view in the trenches of american business, the responses show a curious contradiction.

generally speaking, the earliest respondents are confident at the micro level – their own firms and families – but less so for their clients. they are notably concerned about the macro level – the national economy and the outlook for small businesses in general.

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at the irs, short on staff means short on service

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guess who suffers?

by 卡塔尔世界杯常规比赛时间 research

it probably won’t surprise the average tax practitioner to learn that in the american customer satisfaction index of federal agencies, the internal revenue service ranks dead last.

more: tax pros offer advice for small businesses | busy season barometer finds many cpas in transition | marchternity: just say ‘no’ | news on irs is maybe sort of a little bit good
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it accomplished the same dubious rank in forrest research’s u.s. customer experience index of 221 companies and federal agencies.

two sad things about this:
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16 steps to creating a partnership path

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bonuses: 12 questions to ask staff about the future. advancing from staff to senior to manager.

by marc rosenberg
how to bring in new partners

“i think nothing is more important than what a firm does to create partners. i mean from day 1 of someone’s career. or maybe when a person is identified as a star. it’s critical what the firm does to nurture that person so that they become a partner someday.” – harry steindler, partner, michaelsilver (chicago)

more: nine ways to measure staff performance on the path to partner | three types of skills you need to become a partner | seventeen basic expectations of partners | nine ways to woo a prospective partner
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here is what the best firms do to create a path to partnership. these practices are not ranked strictly, but items at the top of the list are more common and effective than those toward the bottom. however, all the items are important.
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