ten services to offer tax clients after tax season | listicle
today's features
chris farrell: id your hidden bottleneck | the concierge cpa
optimizing the client experience is the real key to growth and profitability.
this is a preview. the complete episode is first available exclusively to pro members | go pro here
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the concierge cpa
with jackie meyer
for 卡塔尔世界杯常规比赛时间
on a recent episode of the concierge cpa, liscio founder and ceo chris farrell joins host jackie meyer to challenge the conventional wisdom about workflow systems in accounting. his core message? firms don’t just need better systems—they need a client-first approach to technology.
“most of the problems firms are facing stem from one thing,” said farrell, a cpa and veteran software innovator. “you’re always waiting on the client.”
farrell knows both sides of the equation: as a former arthur andersen accountant and cfo, and as a serial entrepreneur who’s spent 15 years building tools specifically for accountants. with liscio, a client experience platform, he’s tackling a key pain point: fragmented communication. “when clients don’t know where to send documents or how to respond, the firm grinds to a halt.”
concerns take curious shifts as tax season closes
some worries grew unexpectedly worse.
by 卡塔尔世界杯常规比赛时间 research
back in the couple of months preceding the tax season, preparers were expressing three main concerns:
- 51 percent were nervous about late or unprepared clients.
- 45 percent were cringing at the thought of dealing with the irs.
- 40 percent felt the pressure of staff shortages.
more barometer: tax season faceplant: accountants overrun by late chaos | accountants turn negative amid tariffs, trade, uncertainty | what cpa firms could do better | survey: which client industries will grow this year | tax preparers share advice for your clients | staffing, tech, prices top tax pros’ concerns | tax pros gear up for a better busy season | tax season 2025 begins. ready or not.
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the numbers come from the 卡塔尔世界杯常规比赛时间 busy season barometer, which launched its nationwide survey just after thanksgiving.
as the season wore on, more respondents contributed their perceptions and opinions, and the barometer started picking up a curious shift. as the end of the season approached,
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help clients manage and embrace investment risk
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aaron klein co-founded nitrogen and led the company to 42 straight quarters of growth as its first ceo. he was named by investment news as one of the industry’s 40 under 40 executives, and the wealth management industry awards honored him as ceo of the year in 2023. |
the key is reasonable expectations.
by aaron klein and dan bolton
the holistic guide to wealth management
we face risks every day in our lives, from getting into our cars, to eating meals prepared at a restaurant, to flying in planes, to attending parades, sporting events and concerts. rather than burying our heads in the sand, most of us get on with our daily lives by making calculated assumptions about what risks are safe and manageable and which ones are reckless.
when it comes to our money, however, risk plays all kinds of games on our emotions and often triggers our fight-or-flight response. the securities & exchange commission defines financial risk as “the degree of uncertainty and/or potential financial loss inherent in an investment decision.” in general, as investment risks rise, investors seek higher returns to compensate themselves for taking such risks.
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dan bolton is vice president of corporate marketing at nitrogen. he is the creator of the fearless investing summit, one of the most dynamic and well-attended conferences in the wealth management profession, and launched the pre-eminent benchmark advisor growth survey. |
more: quantifying the value of an advisor | subscriptions beat aum and hourly fees for wealth management | pursue excellence to win the battle for talent | seven tech keys to a holistic service model | toward a 21st-century cpa: a dynamic vision | why cpas are best positioned to become financial advisors | rory henry upends the traditional accounting firm
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so, if you’re thinking of adding an investment advisory component to your accounting practice, just know that being crystal clear about each client’s unique tolerance for risk is the first step toward getting them invested properly.
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hannah munro: why 70% of transformation projects fail | accounting influencers
“a bad process is a bad process, whether a person or a piece of technology is doing it.”
sponsored by “max: maximize productivity, profitability, and client retention,” by august j. aquila – see today’s special offer
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accounting influencers
with rob brown
change is inevitable, but learning to navigate transformation effectively is the key to long-term success for finance and accounting professionals. in this part two of the accounting influencers podcast with hannah munro, the change expert shares her insights on how firms and finance leaders can embrace change and drive it forward to enhance efficiency, adaptability, and business impact.
“what’s also very interesting is that change is getting faster,” says munro, managing director at itas solutions and host of the cfo 4.0 podcast. “the pace of change is accelerating, and that volatility and uncertainty are driving the need for finance professionals to step up and elevate their role.”
munro emphasizes that transformation is not a one-time event but a journey. “if you feel like it’s something short term that you’re going to suffer through and then never have to change again, you are probably living in the wrong century.”
ashley kostos: secret weapon = skills testing? | move like this
“accounting isn’t a ‘fake it ’til you make it’ job.”
this is a preview. the complete 1-hour video episode, with commentary and transcript, is first available exclusively to pro members | go pro here
sponsored by “turbocharge your profits: how to thrive in the new economy,” by frank stitely, cpa, cva – see today’s special offer
click to subscribe anywhere: apple, google/youtube, spotify, iheart, deezer, amazon music and audible, player fm, audacy, gaana (india), boomplay (africa), or rss.
move like this
with bonnie buol ruszcyk
for 卡塔尔世界杯常规比赛时间
in a recent episode of move like this, ashley kostos, sales manager at accountests, joined host bonnie buol ruszczyk to explore how data-driven assessments are helping accounting firms hire smarter, retain top talent, and create clearer career paths. with ongoing staffing shortages and high turnover across the industry, testing may be the tool firms didn’t know they needed.
accountests, founded by a former pwc partner and a psychometric testing expert, offers skills, ability, and personality assessments specifically designed for the accounting profession. these tools help employers move past resume claims and polished interviews to evaluate real-world competencies, including things like understanding financial statements, tax knowledge, and software fluency. “accounting isn’t a ‘fake it till you make it’ job,” kostos emphasizes. “you need to know how to do the work.”
six differences with cas processes
help your clients run their businesses better.
by hitendra patil
client accounting services: the definitive success guide
let us focus on cas-specific processes that can give you competitive advantages. this is not about the technicalities of accounting processes. as a professional accountant, you already know the accounting fundamentals required to create your processes for each of the segments of the services you provide.
more by hitendra patil
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are client accounting services processes different than what you have been doing till now? yes, and no.
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best practices for executive committees
how many people? what do they do? and more.
by marc rosenberg
the rosenberg practice management library
“a group of the unprepared, appointed by the unwilling to do the unnecessary.” – fred allen
when firms are small or newly formed, the firm’s management philosophy is characterized by some or all of the following:
- “we all have a vote, and we make decisions as a group.”
more by marc rosenberg
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- partners share profits and duties. “if we all pitch in and take responsibility for a certain area of the firm (admin, staff, quality control, marketing, etc.), our firm will be well managed, and we can save the cost of a firm administrator.”
bissett bullet: do you need an accountability partner?
today’s bissett bullet: “positive change in our firms happens when we decide to hold ourselves accountable for achieving the change and hire proven catalysts to help.”
by martin bissett
so many accounting firms look to change but very few actually want to be the change. as a result, the recurring fee model in accounting encourages a degree of apathy and lethargy with regard to growth. with this recurring fee model, there is no commercial imperative to actually have to win new fees week in week out to pay the bills as many of your clients do.
on that basis, the only way growth can happen, and positive change can happen in your firm, is when you decide there is a reason for it and get external accountability to make sure you are held to account for achieving that change. when you are looking to develop your firm’s fee base, talent base or service base, make sure you have got someone you respect cracking the whip to help you to make it happen.
today’s to-do:
today you need to decide what you are really prepared to be held accountable for in terms of positive change in your firm. set that firm goal up right now with the external accountability to make it happen.
see more bissett bullets here
firm differentiation depends upon client service | accounting arc
raising the bar on client service doesn’t mean sacrificing all your time.
sponsored by “turbocharge your profits: how to thrive in the new economy,” by frank stitely, cpa, cva – see today’s special offer
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accounting arc
with liz mason, byron patrick, and donny shimamoto
center for accounting transformation
technology has changed how firms operate, but relationships—and setting clear expectations—remain central to client satisfaction.
in a recent episode of accounting arc, co-hosts liz mason, cpa; byron patrick, cpa.citp, cgma; and donny shimamoto, cpa.citp, cgma, tackled a pressing issue: how the accounting profession can evolve to deliver better client service in the digital age.
more accounting arc: ron baker: surviving tariff turbulence | crypto, cash, or chaos? the fallout of an irs-free america | is agentic ai a game changer or game ender? | kelly mann: thriving against all odds | are we ready for the hidden risks of ai in accounting? | the research imperative: why data drives accounting success | how coaching can unlock professional success | demystifying accounting governance | top 10 red flags to watch for in accounting offices | jeremy dubow: private equity as a catalyst for growth | break the burnout cycle in accounting | accounting in transition: 2024 reflections & the road ahead | ron baker: visions for the accounting profession | angie grissom: next gen inspo for accountants | does accounting belong in stem? | rose wang: where numbers meet strategy and creativity | tiktok fraud exposes gaps in financial literacy | how accounting pros own the stage in public speaking | greg kyte: being a cpa is like being the marie kondo of numbers | rachel bashore: a lawyer’s case for reinventing accounting | beyond the basics in ethics education
“client service is the number one reason we hear clients are looking for a new cpa firm,” says mason, founder and ceo of high rock accounting. “we need to get back to the roots of our profession—deep relationships and great communication.”
tax season faceplant: accountants overrun by late chaos
technology and the economy threw some wrenches into the mix.
by 卡塔尔世界杯常规比赛时间 research
this year’s tax season seems to have been pretty good, according to the latest from the 卡塔尔世界杯常规比赛时间 busy season barometer, though not quite as good as expected.
survey respondents went into the season with cautiously optimistic expectations. the percentage who felt that this year they were better prepared for the three-month grind remains constant at about 46 percent, comparing december/january with early april.
more barometer: accountants turn negative amid tariffs, trade, uncertainty | what cpa firms could do better | survey: which client industries will grow this year | tax preparers share advice for your clients | staffing, tech, prices top tax pros’ concerns | tax pros gear up for a better busy season | tax season 2025 begins. ready or not.
exclusively for pro members. log in here or 2022世界杯足球排名 today.
but many who figured they were as prepared this year as ever were apparently in for a sad surprise. before the season, 41 percent said they were prepared as well as in 2024, but that number plummeted to 25 percent by april. the shift is toward the “worse” end of the scale, with the “much worse” response doubling from 3 percent to 6 percent, and “somewhat worse” nearly doubling from 11 percent to almost 20 percent.
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art werner: are your clients throwing money away? | quick tax tip
without the right strategy, even the best intentions can go to waste.
sponsored by “turbocharge your profits: how to thrive in the new economy,” by frank stitely, cpa, cva – see today’s special offer
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quick tax tip
with art werner
cpe today
charitable giving can be a powerful tool for clients seeking tax advantages and for ensuring their donations are used wisely. yet, many clients—and even some professionals—remain unaware of one of the most accessible vehicles for achieving these goals: donor-advised funds.
“the average client has no idea that a donor-advised fund exists,” werner says. “and if i, as a professional, am not aware of a technique, i probably won’t use it — not because i’m afraid of it, but because i’m ignorant of the ability to utilize it.”
refunds up 5% as tax returns top 100 million
tax professionals still edge out diyers.
by beth bellor
as the tax season slipped into april, the number of individual income tax returns filed topped 100 million.
more: tax pros rev up filing pace as diyers lag | tax returns nearly match 2024 rates | tax pros edge diyers in e-filings | tax refund totals up 7% | tax pros handle 46% of e-filings | tax refund totals up 10% | tax refunds plummet, but no worries | tax refunds up 18% early on | first tax filing reports are in
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the internal revenue service had received 101.4 million returns as of april 4, the latest data available, down 0.4 percent from the same period in 2024. it had processed 100.3 million returns, up 0.2 percent.
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