what + who leads firms to better service

maze with word "plan" at the centeryou need commitment + competency.

by gary bolinger

you may remember the old abbott and costello routine “who’s on first.” after some back-and-forth dialogue, we get to “all i’m trying to find out is what’s the guy’s name on first base?” abbott responds, “no. what is on second base.” after some more banter, we finally learn that “i don’t know is on third base.” baseball almanac says that this is “one of the most famous baseball comedy acts to ever take place.”

more: how accountants are profiting in disruption | ask the right question(s) | seven elements of engagement for cpas | true advisory work isn’t just consulting
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setting all of this up, lou costello said to bud abbott, “if you’re the coach, you must know all the players.” and that is a true statement. you need a good understanding of your players’ (who) competencies (what). a partner must know all the players’ strengths and weaknesses.
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how today’s staffing crisis can forecast your future

copyright 2021 rick telberg. all rights reserved

you can read the tea leaves in who’s getting hired today because they’re the generation that will re-define the tax and accounting firms.

by steven e. sacks
the new fundamentals

the accounting profession is at a crossroads: increasing pressure on keeping up with technology to serve more varied and complex clients, while a quick peek at the landscape indicates the ongoing struggle to attract and retain talent.

more: 7 signs your accounting firm agreement falls short | effective networking is an art | courtesy still matters | bigger firm, bigger thinking | 5 steps to better time management | swot’s the purpose? | is your firm’s culture a magnet or a repellent? | click here for more by steven sacks
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but what is meant by this, actually?

what will be the type of necessary talent? will it be a mixture of technical gaap and gaas know-how and technology-driven knowledge like artificial intelligence? or will the necessary technical expertise be superseded by a deep understanding of blockchain technology and data analytics? if that, then how will firms draw the right people to deliver the value-added services that leverage technology?

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better understanding = better communication

overhead view of five people in a meetingdisc helps remote team work together effectively.

by jody grunden
building the virtual cfo firm in the cloud

working in a remote environment can be great, and it can also have its challenges. communication is one of the biggest hurdles distributed companies have to overcome. to tackle this issue head on, summit cpa has implemented many initiatives.

more: why your firm’s core values matter | when value billing eliminates guesswork | make tech your ally in protecting clients | be more efficient with tech stacks | put bots to work for you | not all employees want the same perks | not all employees will work out | uncover potential in 10 interview questions | what running a virtual cpa firm really costs | learning to love video calls
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one of our favorites is the disc profiles. let me start off by telling you a little bit of the background on the disc profiles.
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gary cokins: the truth about activity-based costing

how to implement progressive management accounting techniques.

> download and subscribe to the podcast on itunes here

with steven sacks
the new fundamentals: thriving in disruption

management finance expert gary cokins says there’s nothing wrong with activity-based costing. except that you’re probably doing it all wrong.

more gary cokins: the myths of performance management

more steven sacks: effective networking is an art | business development activities shouldn’t be a chore | cpa’s best role: leveraging knowledge, not just process | avoid last-minute deal making | five common negotiating mistakes | the myths of performance management | business is about relationships | reaching for authenticity in client service |

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

the problem is, cokins says, it’s convenient for the accountants to allocate the overhead based on allocation factors, like labor hours, number of units produced in a manufacturer, headcount, number of employees, and square feet, even though none of them reflect the unique consumption relationship between how the outputs products and services consumed.

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7 signs your accounting firm agreement falls short

will it work and does it make sense?

by steven e. sacks
the new fundamentals

earlier i discussed that engaging in what is considered conflict avoidance can undo the progress a firm has made. this can be because of complacency, frustration, intimidation or a host of other issues.

more: effective networking is an art | avoid last-minute deal making | business is about relationships | can a cpa firm be different in a changing market? | a rapidly changing business environment requires flexibility | another meeting?!?! … sigh | organizational trust: top-down and bottom-up | how can change management really produce change? | trust: one building block of success
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

some things are intuitively understood, but it’s those occasional sticky matters that tend to make situations unravel. establishing and keeping agreements helps to avoid confrontation; the one typically arising from someone promising to do something in a timely and complete manner and within a specified budget. even if the firm’s board casually agreed on a matter, something can go awry and threaten the direction of the firm.
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why your firm’s core values matter

two partners celebrating business success outsideyou have to know your culture to know whether potential hires will fit.

by jody grunden
building the virtual cfo firm in the cloud

a company’s core values are the cornerstone of its culture, and people are the biggest asset a company can have.

more: when value billing eliminates guesswork | make tech your ally in protecting clients | not all employees want the same perks | what running a virtual cpa firm really costs | give your leadership team time to lead | hate billing? use a different method
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

defining your core values and hiring the right people is essential for the success of your business.
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effective networking is an art

four people meeting for business lunchlisten to learn … about the speaker and yourself.

by steven e. sacks
the new fundamentals: thriving in disruption

there is no one right way to effectively network. you can join boards, attend conferences and sign onto various electronic forums, among other ways. no matter how you decide to get yourself “out there,” the critical factor is the approach you take. “how may i help you?” is the positive, proactive way to establish a relationship.

more: avoid last-minute deal making | five common negotiating mistakes | reaching for authenticity in client service | deadlines? ha! don’t make me laugh | organizational change starts and ends with people | busyness isn’t the same as productivity
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

you as the networker are seeking to build a relationship. if the other person or group benefits from your effort, think of it as an investment for the future. if you are looking for an immediate quid pro quo, it will become transparent to the other party. when you offer assistance, be authentic and sincere in your words and actions. follow through on your promises.
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avoid last-minute deal making

woman and man shaking hands across a deskfive questions to ask.

by steven e. sacks
the new fundamentals

cpa firms often believe the most crucial part of negotiations to close a deal happens at the final stage of talks. but in order to have a satisfactory conclusion, you must set the tone at the beginning stage with an honest and forthcoming discussion based on mutual benefit – with an underpinning of respect and trust.

more: five common negotiating mistakes | courtesy still matters | bigger firm, bigger thinking | 5 steps to better time management | swot’s the purpose? | is your firm’s culture a magnet or a repellent?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

for young professionals, it is never too early to evaluate your negotiation aptitude. think about this as a process with key milestones. this gives you the chance to make modifications along the way and to avoid the last-minute pressures of bargaining that can remove the advantages you have created. adhering to a game plan will reduce the chances of objections from the other party, or even worse, the backing out of an arrangement that you considered to be a “lock.” this can be applied to discussions involving a promotion or a pay increase.
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the six types of “impossible” clients

not that there aren’t others.

by ed mendlowitz
call me before you do anything: the art of accounting

as a cpa, i deal with many types of clients’ personalities. if i chose only one type, i would not have had much of a practice. and i doubt i would have found that one perfect type too many times. i have been very fortunate to have really nice and very smart people as clients.

more: 50 ways to make more money in busy season | 14 simple, easy tips for a better tax season | how to recoup staff training costs | 10 ways to stay in control | advice to new accountants | clients don’t lose sleep for overpaying taxes | when time-based pricing works
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i believe entrepreneurs are the most stimulating people to work with. however, this doesn’t mean they don’t have peculiarities and that this sometimes makes them difficult to deal with – sometimes, but fortunately not most of the time.

here are six examples of types i had to put up with and had to learn to overlook some of the unfortunate traits.
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five common negotiating mistakes

three people speaking by videoconferenceyou’re after success, not a “win.”

by steven e. sacks
the new fundamentals

we enter into negotiations every day without realizing it, whether it is on a professional or personal basis. irrespective of whether it is a contractual transaction between a company and vendor or if a husband and wife are deciding on which couch to buy, each side is seeking to gain something. neither side may get everything it wants because an all-or-nothing-at-all approach will be a barrier to making any progress.

more: courtesy still matters | business is about relationships | can a cpa firm be different in a changing market? | a rapidly changing business environment requires flexibility | another meeting?!?! … sigh | organizational trust: top-down and bottom-up | how can change management really produce change? | trust: one building block of success
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

negotiating involves getting and keeping agreements that work for all parties. you can reach an agreement but the issue is whether you can maintain the agreement and the relationship built around it. both sides need to have a sense of “victory” or at the very least, feel they have not lost, because if this should occur then further conflict will result.
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employee demands a raise she doesn’t deserve

hands tear money isolated on white backgroundhow to decide when to let people walk.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: i have a longtime employee who asked me for a 33 percent salary increase, or she said she would have to explore options. how do you suggest i handle this?

more: but i am managing! | make more money starting now | the wrong way to look for staff | strategic planning for the small firm | before you sell your practice | work the client needs … but won’t pay for | tossing timesheets is just the start
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

additional information: she works five-hour days every day and is paid by the hour. she gives me no added time during tax season. she also gets paid for an extra six days – which is for half of the firm’s allowed holidays – and for eight days for combined sick, vacation and personal days, and i pay her for half of her required cpe time (payment for 20 hours) and all the registration costs.
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courtesy still matters

business people laughing at lunch in a cafe outdoorswhy aren’t you more successful? make sure this isn’t the reason.

by steven e. sacks
the new fundamentals

technology has overtaken the traditional forms of communication that include face-to-face interaction, telephone conversations and of course, the handwritten or typed note slipped into an envelope, affixed with a stamp and dropped in the mailbox.

more: business is about relationships | reaching for authenticity in client service | deadlines? ha! don’t make me laugh | organizational change starts and ends with people | busyness isn’t the same as productivity | staff orientation: a little investment goes a long way
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

but wait. how can professionals succeed if the situation calls for in-person interaction if they have not been given the necessary training in the art of a conversation? whether you are involved in a job interview or entertaining a potential client over a meal, how you exercise the appropriate behavior will determine whether a relationship is forged or tossed on the pile of failed results.
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but i am managing!

not being the managing partner is no excuse for not polishing skills.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: i am a partner in a multipartner firm and have no firm management responsibilities, rather i manage a large book of business and while i do not bring in much new business (i don’t have time) i get substantial additional consulting services from existing clients and my realization rate is highest in the firm.

more: make more money starting now | how are you spending the next five years? | how to get the most from cpe | does your staff know all the services you provide? | price your practice by gross | advising estate executors: the newbie guide to getting started
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

but yet you told me i should attend at least one daylong practice management program a year. why?
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